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Request IT Help online and receive a response within one business day.
Are you having trouble with your USNH Account?
For example: trouble logging into email or other Microsoft services; need to update or modify your MFA methods; have a new phone or a new phone number to add to MFA; your “forgot password” email does not match or is no longer accessible.
No
Yes
Can you log into your USNH account at https://myaccount.microsoft.com
Copy and paste this URL into a new browser tab to test your log in.
No
Yes
Request Title/Summary
A short description to explain the nature of a ticket.
Description
The full details of a ticket, including any appropriate circumstances or supplementary information that may aid in resolving it.
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Attachment
File attachments associated with the ticket.
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Username
Institution
The requestor's institution.
Keene State College (KSC)
Plymouth State University (PSU)
University of New Hampshire (UNH)
USNH System Office
Role
The Requestor's role in the University community.
Student
Staff
Faculty
Parent
Guest/Other
Secondary Contact Person?
No
Yes
Secondary Contact's Name
Phone
The phone number at which the Requestor or Secondary Contact Person can be reached.
Multiple entries are allowed in this field.
Other Fields
Your name
Your first name
Your last name
Your email address
Verification Code