Summary
This article displays how to set up call forwarding on your campus phone or a VoIP or digital phone. Call forwarding will send all calls to a different extension Call Forwarding must be completed at your campus phone and must forward to a local extension.
If you are not at your campus phone but want to forward calls, or if you need to forward your campus phone to an off-campus number, you need to sign up for EC500 service via the Make A Request form on our Telecom website.
How-to
Task: To set-up call forwarding on your campus phone
Instructions
Step 1 - To forward all calls to any on-campus extension, dial *2 + the five-digit extension to which you are forwarding your calls. You will hear the three-burst confirmation tone.
Calls to your extension may give an abbreviated ring, to remind you that call forwarding is active.
Step 2 - To cancel call forwarding, dial #2
Having problems setting up call forwarding? Contact your local Technology Help Desk.
Outcome
You should be able to forward all calls or cancel call forwarding.
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Task: To set-up call forwarding on a VoIP or digital phone
If using a VoIP or digital phone, a dedicated "Call Forward" button can be used instead. "Call Forward" is active when the light is on for the associated button.
Instructions
Step 1 - To activate, press the button + the five-digit extension to which you are forwarding your calls.
Step 2 - When lit, press the button to deactivate.
Having problems setting up call forwarding? Contact your local Technology Help Desk.
Outcome
You should be able to forward all calls or deactivate call forwarding.
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Further Readings
Telecom
Need additional help?
If you are not at your campus phone but want to forward calls, or if you need to forward your campus phone to an off-campus number, you need to sign up for EC500 service via the Make A Request form on our Telecom website.
Having problems setting up call forwarding? Contact your local Technology Help Desk.
Visit the Technology Help Desk Support page to locate your local campus contact information or to submit an online technology support request. For password issues you must call or visit the Help Desk in person.