Summary
This article details the instructions for logging into Salesforce production environments.
How-To
Task: To log in to the production environments of Salesforce
Note: Salesforce uses Single Sign-On (SSO) and Multi-Factor Authentication (MFA) to log in.
Instructions
Step 1 - Navigate to the pertaining URL
Important: When creating a bookmark it will automatically bookmark the page AFTER a redirect. This will add a long string of random number and letters to the URL which will cause log-in issues with the bookmark. Please edit the bookmark URL and paste in the clean link as listed above.
Step 2 - At the USNH’s Single Sign On (SSO) page, sign in with your username@usnh.edu (ex. jbd2519@usnh.edu) and your USNH password.
Step 3 - Choose a delivery method for your registration code. The approved method is using an authentication app – voice/text are not approved methods of authentication for Salesforce products.
Note: The Send login request to Device option requires an internet connection or phone service. If it is not coming through please close your browser fully and use the Passcode option instead.
Step 4 - If you need to register a device with MFA, please follow the steps outlined in the Knowledge Base Article - Setting up MFA for M365
Outcome
You have successfully logged in to the production environments of Salesforce.
Further Readings
MFA: Setting up Multi-Factor Authentication (MFA) for M365
Need additional help?
If you have any additional questions, please fill out the Constituent Relationship Management Services Support Form.