This article details how to create and edit your own email templates in Salesforce Lightning.

This article explains how the Teams functionality in Canvas is now found in the Microsoft Education LTI. It also explains how Teams Classes works in the Teams app outside of Canvas.

In Fall 2025, Microsoft is replacing two existing LTIs (Teams Classes and Teams Meetings) with an all inclusive LTI Called Microsoft Education.

This article details steps for moving your Microsoft Forms to a Microsoft Group.

This article explains how to add, edit and delete hotspots in your recordings.

This article will explain the process for requesting access to streaming media files from another user.

This article explains the process for requesting access to course content.   Instructions include how to request access when a user is no longer employed by the university and/or other scenarios when the course is open or closed.

For after July 1st 2025, this article also covers what to do once all accounts have been unlinked to be able to maintain account that will be associated with your previous USNH account or create a new account. This will allow you to continue on with a Zoom account and is especially useful for those intending to purchase Zoom

This article relays options for hosting online events, including webinars, large meetings, and more.

This article will outline information regarding using the Chat Feature within a Teams Meeting. This includes settings and best practices.

If you're having issues loading Teams Meetings and can't load, this issue occurs if you use the Trusted Sites feature in your browser and you don't add the URLs for Microsoft Teams to the list of sites that your browser should trust.

This is a short article on issues you might face when using the Teams Meetings or Teams Classes LTIs.

This article provides instructions on how to leave a chat in Microsoft Teams, as well as how to hide or mute a chat session.

How to Import Accounts and Contacts via the Data Import Wizard.

This article will focus on the students perspective of scheduling an appointment with their advisor using Navigate platform.