Team Member: Submitting a request to add a new model or vendor in TeamDynamix (ETS Internal)

Summary

This article provides instructions for submitting a request to add a new model or vendor to the Hardware Asset application in TeamDynamix.

In order to perform this function, you will need to be assigned the Team Member role or higher in the TDx Hardware Asset application. If you have not already been assigned these permissions, please reach out to the Asset Management team to request this role.

 

How-To

Task: Submitting a request to add a new model or vendor to the hardware asset application in TeamDynamix

Instructions

Step 1 - Navigate to the Hardware Asset Inventory Request Form and click the ‘Request Service’ button:

Request Service

 

Step 2 - Fill out the Requestor information at the top of the form so that the Asset Management team can follow up with any questions and confirm when your request has been completed:

  • Your (Requestor) Name
  • Institution
  • Role
  • Secondary contact person, if applicable
  • Email
  • Phone number
  • Request title/ summary

 

Step 3 - From the ‘Request Type’ menu, choose the appropriate option:

  • Add a new Model

Add a new model option

 

  • Fill out all applicable/ available information:
    • Name
    • Request Details
    • Platform: Windows, Linux, Apple, Other
    • Product Model
    • Location: If this request applies to a specific device, provide the location of the device. Use 'Off campus' for remote employees
    • Example Service tag: if applicable
    • Example Serial Number: if applicable
    • Manufacturer
  • Add an unlisted Vendor:

Add an unlisted vendor
 

  • Fill out all applicable/ available information:
    • Request Details: Add any additional relevant information for your request
    • Location: If this request applies to a specific device, provide the location of the device. Use 'Off campus' for remote employees
    • Classification(s) (can check one or multiple for each vendor):
      • Manufacturer
      • Supplier
      • Contract Provider

 

Step 4 - If you have any relevant photos/ screenshots, those can be uploaded to the ‘Attachment’ field

 

Outcome

You have successfully requested to add a new model or vendor to the TeamDynamix hardware asset inventory.  

 

Need additional help?

Reach out to the Asset Management Team for assistance with adding a model or vendor to the Hardware Asset application.

You may also visit the Technology Help Desk Support page to locate your local campus contact information or to submit an online technology support request.

 

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