Summary

Devices that have been Autopiloted are no longer in Active Directory and reside fully in Entra ID (Azure AD).  Remote Desktop Users should be added to the local Remote Desktop Users group using the following instructions.  A technician may do this for a user when the user needs to create a Remote Desktop connection to their device.

How To

Task: Add Remote Desktop User to Autopilot (Azure) Windows Device

Instructions

1.  Search for or right-click on Command Prompt and choose Run as Administrator using your adm_account@usnh.edu

2.  Type:  net localgroup "Remote Desktop Users" /add "AzureAD\<username>@usnh.edu" 
      with quotation marks and replacing <username> with the user's username.

3.  Close the command prompt and reboot. 
 

Outcome

The user should now be able to create a Remote Desktop connection to their device because they are now a member of the local Remote Desktop Users group.