Voicemail: Resetting your Avaya Voicemail Password

Summary

This article displays how to reset your Avaya voicemail password.

Note: To use these instructions, your email must already be associated with your voicemail account.  If you need help associating your email with your voicemail, use the comment section to explain in this USNH Telecom ticket web form: Voicemail Request

How-to 

Task: To reset your voicemail password

 

Instructions

Step 1 - Connect to your campus VPN.

Step 2 - Go to the following url to reset your password: https://voicemail.usnh.edu  

Step 3 - Select Password Reset (email must already be associated with voicemail account)


 

Step 4 - Enter your Campus email address.

Step 5 - Check appropriate radio button.

a. Reset Voicemail Password (numerical, used from phone)

b. Reset UC Application Password (alpha-numerical, used from computer)

Step 6 - Type in characters seen in image.

Step 7 - Check email for link to reset the password.

If you do not have access to your campus VPN, or are having difficulty resetting your password, use the comment section to explain in this USNH Telecom ticket web form: Voicemail Request

 

Outcome

You should be able to reset your password for your Avaya voicemail. 

 

Further Readings

VPN Knowledge Base Articles

USNH Voicemail Web Access / Password Reset - https://voicemail.usnh.edu 

 

Need additional help?

USNH Telecom Voicemail Request 

Visit the Technology Help Desk Support page to locate your local campus contact information or to submit an online technology support request.  For password issues you must call or visit the Help Desk in person