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- Knowledge Base
- Technology
- Help, Support, & Training
Enterprise Technology and Services provides phone and ticket support, 24/7, year-round including holidays.
The Client Services team is an integration of two previously distinct areas (Help Desk and Desktop Support) focusing on providing exceptional customer service and IT solutions to the USNH community. We support students, faculty and staff with their information technology needs via our walk-up locations on each campus.
- Knowledge Base
- Technology
- Learning Tools & Services
- Course Feedback (Blue)
This article lists the important dates for Course Evaluations and reports for KSC
- Knowledge Base
- Technology
- Learning Tools & Services
- Classrooms, Computer Labs, and Printing
- Student Printing
This article points to articles and resources for student printing at USNH campuses - Keene State College (KSC), Plymouth State University (PSU), and University of New Hampshire (UNH).
- Knowledge Base
- Technology
- Learning Tools & Services
- Classrooms, Computer Labs, and Printing
- Student Printing
This article explains printing for students at Keene State College (KSC).
- Knowledge Base
- Technology
- Learning Tools & Services
- Classrooms, Computer Labs, and Printing
- Student Printing
This article has instructions for how to use a web browser to submit print job(s) to the student printer you select. Web print supports PDF, image files, and MS Office document file formats. This article is for USNH Students at KSC, PSU, and UNH.
- Knowledge Base
- Technology
- Learning Tools & Services
- Classrooms, Computer Labs, and Printing
- Student Printing
This article has instructions to set up and use Mobility Print "follow-me" printer queues to print to any student printer from a personal computer or mobile device (MacOS, Windows, Apple iOS, Android, and ChromeOS). This article is for USNH Students at KSC, PSU, and UNH.
- Knowledge Base
- Technology
- Learning Tools & Services
- Classrooms, Computer Labs, and Printing
- Knowledge Base
- Technology
- Learning Tools & Services
- Classrooms, Computer Labs, and Printing
- Knowledge Base
- Technology
- Learning Tools & Services
- Classrooms, Computer Labs, and Printing
The following article provides instructions for using the technology in standard Bring Your Own Device (BYOD) or Type I classrooms at all the USNH campuses (KSC, PSU, UNH).
- Knowledge Base
- Technology
- Business Tools & Services
- Xtender
- Knowledge Base
- Technology
- Accounts, Passwords, & Access
- Account Security & Policies
This article contains resources for if you think your account has been compromised and Technology Help Desk contact information.
- Knowledge Base
- Technology
- Accounts, Passwords, & Access
The University System of New Hampshire is committed to safeguarding your personal data and enhancing the security of our technology systems to protect all USNH institutions, our employees, and our students. This article explains the Account Verification Process that applies to all USNH account holders - students, faculty, staff, contractors, faculty emeriti/ae, alumni/ae, etc.
- Knowledge Base
- Technology
- Learning Tools & Services
- Zoom Web Conferencing
This article explains how the end-user can move recordings from Zoom to Kaltura if the automated migration process fails following a cloud recording session.
- Knowledge Base
- Technology
- Learning Tools & Services
- Zoom Web Conferencing
UNH's instance of Zoom can be used for HIPAA-related needs. Interested departments should review and request service.
- Knowledge Base
- Technology
- Learning Tools & Services
- Course Feedback (Blue)
- Course Feedback: Reporting
This is intended for the instructor as well as those who are Department Chairs and Deans. This article highlights what is shown on the report that is generated from Student Course Evaluations