Softphone: About Sentry Gatekeeper

Summary

This article includes information about Sentry Gatekeeper for softphones, including a link to the Installation and User Guides. Sentry Gatekeeper is used to accurately record your location for 911 call reporting on softphones.

 

Content

Sentry Gatekeeper is used to accurately record your location for 911 call reporting on softphones. You could be using a softphone from your home, the coffee shop, the office, or anywhere else where you may be working. It is important to report your location accurately, so 911 dispatch knows your actual location to be able to send the correct team in case of emergency.

Sentry Gatekeeper is required for people at USNH who are set up to use a softphone, such as Avaya Workplace, on their computer.

 

Further Readings

Sentry Gatekeeper Installation Guide 

Sentry Gatekeeper Setup Guide 

Sentry Gatekeeper User Guide 

Telecom Support Documents 

 

Need additional help?

Visit the Technology Help Desk Support page to locate your local campus contact information or to submit an online technology support request.  For password issues you must call or visit the Help Desk in person

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Details

Article ID: 4548
Created
Thu 12/1/22 4:12 PM
Modified
Mon 12/4/23 11:36 AM
Applicable Institution(s):
Keene State College (KSC)
Plymouth State University (PSU)
University of New Hampshire (UNH)
USNH System Office