SPSS: Fixing MacOS Sonoma "Server Login" Error

Tags macOS spss

Summary

After installing SPSS 29 on MacOS Sonoma (version 14) and completing the normal licensing process, SPSS does not launch successfully, displaying a "Server Login: Local Computer" window instead of SPSS, additional server settings must be applied. This article details how to resolve this error message.

 

Environment

SPSS 29

MacOS Sonoma (version 14)

 

Issue

After installing SPSS 29 on MacOS Sonoma (version 14) and completing the normal licensing process, SPSS does not launch successfully, displaying a "Server Login: Local Computer" window instead of SPSS, additional server settings must be applied. See the screenshot below.

server error

 

Resolution

IBM has released a workaround for this issue until they can update the installation files for SPSS itself. It consists of downloading a modified file and replacing the existing file in the SPSS app folder. Instructions for applying this workaround can be found below. 

Important: These instructions only apply for computers running the MacOS Sonoma (ver. 14), with SPSS 29 installed, and experiencing the "Server Login: Local Computer" behavior mentioned above.

 

Instructions

Step 1 - Download the libplatdep.dylib file linked to the right as an Attachment on this page. Once downloaded, DO NOT open/run the file; keep following the steps below.

where to download

 

Step 2 - Open Finder and go to your Downloads folder. If you don't see a link to the Downloads folder on the left hand side, you can click Go at the very top of your screen, then click Downloads.

 finder  

download folder

OR

go to download

 

Step 3 - Right-click on the libplatdeb.dylib file in your Downloads folder, then click Copy.

copy the file you just download

 

Step 4 - Close out of SPSS by right-clicking on the SPSS app in your dock, then clicking Quit.

exit spss  

exit spss

 

Step 5 - Open Finder and go to your Applications folder. If you don't see a link to the Applications folder on the left hand side, you can click Go at the very top of your screen, then click Applications.

finder    

applications

OR

go - applications

 

Step 6 - Open the IBM SPSS Statistics folder.

open the spss folder

 

Step 7 - Right-click on SPSS Statistics, then click Show Package Contents.

show package content

 

Step 8 - Open the Contents folder, then open the lib folder.

content folder     

lib folder

 

Step 9 - Right-click (or Ctrl + click) on an empty space in this folder, then click Paste item. Alternatively, click Edit at the very top of your screen, then click Paste Item.

paste item

OR    

another way to past item

 

Step 10 - Click Replace when prompted about there already being an existing file with that name.

click replace

 

Step 11 - Try running SPSS again and you should no longer see the Server Login message.

 

Result 

You should no longer see the Server Login message.

 

Further Readings

SPSS: Installing on MacOS

SPSS: Licensing

SPSS: Using SPSS

 

Need additional help?

Visit the Technology Help Desk Support page to locate your local campus contact information or to submit an online technology support request.  For password issues you must call or visit the Help Desk in person.  

Details

Article ID: 4849
Created
Fri 1/26/24 3:30 PM
Modified
Thu 2/1/24 9:43 AM
Applicable Institution(s):
Keene State College (KSC)
Plymouth State University (PSU)
University of New Hampshire (UNH)
USNH System Office