This article describes how to purge the Teams cache in both the Windows and Mac installed app. Sometimes you need to purge the contents of your cache to increase the speed of the application allowing the application to function properly.

This article has instructions to set up PaperCut's Mobility Print on your personal devices or computers. Mobility Print is also an alternative for UNH-managed MacOS computers where you log into the computer with a local account name (like John Doe) that does not match your USNH username (like jbd2519).

After you set up Mobility Print on a device, then you can print to PaperCut printers from that device.  Set up Mobility Print on each device from which you want to print.

This article shows how to find your computer's IP address on a Windows or MacOS device.

AppsAnywhere is a cloud-based application, available to students, faculty, and staff, that provides on-demand access to academic software anywhere, anytime, and is accessible from any Windows, MacOS, and Chromebook device. AppsAnywhere allows you to access your class software without visiting a computer lab or connecting to a VPN and you can also run multiple applications simultaneously.

This article has instructions for how to find the device name on a Windows or MacOS device.

Use Software Update to install software updates for MacOS and its built-in apps, including Safari. Also use Software Update to install operating system version upgrades when available.
Important: ET&S always recommends you do not store data locally on your computer and that you use OneDrive or another USNH network storage location to store your files so your data is backed up.

Antivirus software is essential for securing your computer, institutional data, and personal information. For university and USNH grant-funded Windows and macOS systems, CrowdStrike Falcon is required. For personal devices, Microsoft Defender (for Windows) or Avira (for macOS) is strongly recommended. This article provides links to antivirus software for both institutional and personal devices within the USNH community

This article has has step-by-step instructions for installing a Xerox network copier on a MacOS device including how to configure Xerox Accounting codes if your department has enabled this feature and issued you a code to use with a copier.

This article has some steps to try if your external monitors are not working.

This article explains how to use a secondary account's enhanced privileges to make changes on specific computers. See https://td.usnh.edu/TDClient/60/Portal/KB/Artic... for steps to request a secondary account and permission to use it on specific computers.  Once both those requests have been fulfilled, then you can use the instructions in this article.

This article provides instructions on how to install Microsoft Office 365 on a Mac operating system.

This article details the troubleshooting steps to use if any features are unexpectedly grayed out in the Outlook Desktop App for MacOS.

This article contains a links leading to Outlook support pages, training, and documentation from Microsoft.

This article explains how to update your Mac Desktop Outlook App for the USNH unified M365 environment. There are two parts to the process, the first is removing your old campus-based account, and the second is adding your account to the M365 environment.