The article provides instructions on how to add a shared mailbox to your Outlook navigation bar in the desktop application for both the Windows and Mac operating systems.

This article has some steps to try if your external monitors are not working.

Antivirus software is essential for securing your computer, institutional data, and personal information. For university and USNH grant-funded Windows and macOS systems, CrowdStrike Falcon is required. For personal devices, Microsoft Defender (for Windows) or Avira (for macOS) is strongly recommended. This article provides links to antivirus software for both institutional and personal devices within the USNH community

Use Software Update to install software updates for MacOS and its built-in apps, including Safari. Also use Software Update to install operating system version upgrades when available.
Important: ET&S always recommends you do not store data locally on your computer and that you use OneDrive or another USNH network storage location to store your files so your data is backed up.

This article shows how to find your computer's IP address on a Windows or MacOS device.

This article has instructions for how to find the device name on a Windows or MacOS device.

Your home page is the first page you see when you open your web browser. Whether you prefer a search engine, your favorite website, or a custom dashboard, setting your home screen allows you to personalize your browsing experience. This article details how to set Workday as the home page in Google Chrome, Microsoft Edge, Mozilla Firefox, and Apple Safari for both Windows and MacOS users.

Users can export their bookmarks or favorites from a browser for backup or migration to a different browser or computer. This article details how to export or import your bookmarks or favorites from Google Chrome, Microsoft Edge, Mozilla Firefox, and Apple Safari for both Windows and MacOS users.

This article is designed to outline the standard patch processes across USNH managed computers.

This article explains how to use a secondary account's enhanced privileges to make changes on specific computers. See https://td.usnh.edu/TDClient/60/Portal/KB/Artic... for steps to request a secondary account and permission to use it on specific computers.  Once both those requests have been fulfilled, then you can use the instructions in this article.

Connecting to guest wireless on USNH Open Networks with your laptop or mobile device.

This article describes how to enable Privacy Settings for screen, camera, and microphone for Kaltura Capture on Mac OS.

This article has instructions for how to run the GlobalProtect VPN from PaloAlto Networks on a computer running either the Mac OS or the Windows operating system. Audience: Students, Faculty, Staff, or other USNH account holders who need to use the USNH VPN.

Steps for performing a DNS query, called "nslookup.", on MacOS.