This article is designed to outline the standard patch processes across USNH managed computers.

This article describes how to enable Privacy Settings for screen, camera, and microphone for Kaltura Capture on Mac OS.

This article has instructions for how to run the GlobalProtect VPN from PaloAlto Networks on a computer running either the Mac OS or the Windows operating system. Audience: Students, Faculty, Staff, or other USNH account holders who need to use the USNH VPN.

Steps for performing a DNS query, called "nslookup.", on MacOS.

This article contains instructions for how to install the GlobalProtect VPN client from PaloAlto networks onto a personally-owned computer or mobile device.  USNH-managed computers will have this VPN client installed automatically. Audience: Students, Faculty, Staff, or other USNH account holders who need to use the USNH VPN on a personally-owned device.

This article provides instructions on performing a traceroute on a MacOS computer.

Connecting to guest wireless on USNH Open Networks with your laptop or mobile device.

This article provides instructions on performing a route print called "netstat" on a MacOS computer.

This article provides instructions for users of Apple MacOS Sequioa or iOS 18 devices who may have trouble staying connected to the USNH eduroam wireless network.

This article explains how to use a secondary account's enhanced privileges to make changes on specific computers. See https://td.usnh.edu/TDClient/60/Portal/KB/Artic... for steps to request a secondary account and permission to use it on specific computers.  Once both those requests have been fulfilled, then you can use the instructions in this article.

This article has instructions for how to find the device name on a Windows or MacOS device.

This article has instructions to set up PaperCut's Mobility Print on your personal devices or computers. Mobility Print is also an alternative for UNH-managed MacOS computers where you log into the computer with a local account name (like John Doe) that does not match your USNH username (like jbd2519).

After you set up Mobility Print on a device, then you can print to PaperCut printers from that device.  Set up Mobility Print on each device from which you want to print.

This article has has step-by-step instructions for installing a Xerox network copier on a MacOS device including how to configure Xerox Accounting codes if your department has enabled this feature and issued you a code to use with a copier.

This article describes how to purge the Teams cache in both the Windows and Mac installed app. Sometimes you need to purge the contents of your cache to increase the speed of the application allowing the application to function properly.

Your home page is the first page you see when you open your web browser. Whether you prefer a search engine, your favorite website, or a custom dashboard, setting your home screen allows you to personalize your browsing experience. This article details how to set Workday as the home page in Google Chrome, Microsoft Edge, Mozilla Firefox, and Apple Safari for both Windows and MacOS users.