PSU - EAB Navigate360: Student Hand Raise in Mobile App

Summary

Hand Raise allows students to “raise their hand” by issuing alerts on themselves, using the Navigate360 Student app.  As with other Alert Reasons, each reason that can be issued by a student can send an automated email to the student, open a case, have a case auto assigned to an individual staff member or assigned relationship, or send a case closed email.

How-To

Task: Raising your hand in EAB Navigate360 for help

Instructions

  1. Click on the Navigate Student mobile app on your mobile phone (if you haven’t downloaded the app yet, follow the instructions below)
  2. From the homepage of the app, you will select the + in the upper right corner of the page
  3. This will give you a dropdown menu, where you will find the Hand Raise options
  4. Within the Hand Raise field, you can select the Hand Raise reason that meets your need

NOTE: If your Hand Raise need is NOT associated with a course, you do not need to include the course information when you submit

 

Outcome

Students now have the knowledge to create an alert for themselves should they require help

 

 

 

 

Need additional help?

Please fill out the EAB (Navigate) web form with as much information as possible, or contact the Technology Help Desk on your local campus.

For additional Training visit the TLT Docs & Training site.

 

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