This article will outline the standard time expectations for users that are experiencing issues or need added functionality within the system.

In Fall 2023, UNH implemented the ability for some users to text students from EAB Navigate. This article contains a link to the UNH Texting Policy.

This article contains dates for Enrollment Census and Progress Reports for all USNH Campuses. This article will be updated several times a year to ensure the most current information is present.

Users have the ability to set their default term and landing page when logging into the application.

This article will provide information regarding what Reasons faculty will be presented on the early assessment survey, as well as when to use them and the desired outcomes.

This article will talk about the use and functionality of the Kiosk mode within Navigate. Kiosk Mode allows advising centers to incorporate a check in option for students to either enter in their Student ID or swipe their Student ID to check them into a center or event.

Content Templates give users the ability to create a library of reusable templates that can be saved or shared. This helps users who have frequent types of messages, such as appointment instructions, to send communications to students more quickly without any glitches or errors caused by copying and pasting a template from another source.

Enrollment campaigns are intended to be used by staff for outreach that helps enroll more students on time. Enrollment Campaigns allow staff to identify students that have not yet enrolled in an upcoming term, send those students a personalized message, track click to open rate, and track if those students are enrolled in the upcoming term.

This article will provide step by step instructions on how to generate reports within Navigate and some of the actions a user can perform once a report has been generated.

This article will provide a list of Frequently Asked Questions about reports.

This article will provide the URL and credentials for logging into Navigate which is serviced by Teaching and Learning Technologies.

EAB has implemented a set of rules as of release 21.2.13 that pertains to emails triggered in the system when appointments are created or modified. This article will outline the triggers and whom the emails will be sent from.

Alerts are a way to draw attention to a student. Alerts can be positive or negative in nature. Alert reasons are customized by your institution. Learn how to issue alerts as well as report on students with issued alerts.

This article will discuss the differences between adding information into the system as a Note or an Appointment Summary (Report).

This article describes the EAB Case management PILOT workflow for students marked "At-Risk" from a progress report within CHHS or CEPS