Summary

There may be times where users will need to request a change to a users role within Blue so that they can access different content.  This may include a new DIG person, a new Manager that needs Department level reporting access or something else.  This article will walk you through the process of making such a request. 

How-To

Instructions

Please submit an Account Management System (AMS) ticket if changes are needed for Blue SEL Report readers or DIG liaisons.

 Account Management System (AMS) ticket if changes are needed for Blue SEL Report readers/DIG liaisons.

Account Management System ticket steps:

Deleting/Removing an Account

Step 1. Log in to request account adds, changes, or deletes.

Step 2.  Select "Remove Access for Existing User”. Select if the Request is for yourself or someone else.

Step 3.  Enter the Username or USNH ID Number to find the User Information.

Step 4.  Enter the Type of removal.

                Choices are:

• Immediate Deactivation of Access
• Employee Transferring to a New Position
• Revoke Sponsorship Status and IT Access
• Remove Access to unused IT Resource
• Other

Step 5.  Enter the Description that you want the employee removed from Blue.

Adding/Editing an Account

Step 1.  Step 1. Log in to request account adds, changes, or deletes.

Step 2. Select "Add / Edit Access for Existing User”. Select if the Request is for yourself or someone else.

Step 3. Select Account Type:   Teaching Evaluation Software (Blue): centralized teaching evaluation tool used to conduct course evaluations and reporting.

Step 4. Select if the request is for someone else. Then use the User Lookup to collect the information from the system by Username or USNH ID Number.

Step 5. Select the Campus this individual works at.

Step 6. Select the Account Type / Role this person should have/has in Blue.

Choices are:    

• TEV Coordinator – An individual who reviews courses for their college for the Data Integrity Gateway (DIG) for evaluations.
• TEV Liaison – A contact(s) who represents the college and manages the TEV Coordinators for their college.
• TEV Report Viewer – Dean
• TEV Report Viewer – Dean Admin
• TEV Report Viewer – Department Chair (Identified as an AU Leader at PSU)
• TEV Report Viewer – Department Admin

Step 7. Use the Additional Details section to add details.

Step 8. The request will be sent to the proper person in your college (TEV Liaison) for approval. When they approve, it will come to the Application Administrator team, and we can add/remove the SEL person.

Outcome

Users can now request a role change via the AMS 

Need additional help?

Visit the Technology Help Desk Support page to locate your local campus contact information or to submit an online technology support request.  For password issues you must call or visit the Help Desk in person.