ESI: Electronically Stored Information

Summary

This article contains information for the USNH community of procedures involving electronically stored information: information stored, processed, and/or transmitted with USNH technology resources.

Intended Audience: This article is intended for information technology service providers, data stewards, and persons authorized to access certain restricted and sensitive information.

 

Content

Electronically Stored Information (ESI) Incident Response Procedures

  • Information technology service providers, data stewards, and persons authorized to access certain restricted and sensitive information are expected to protect such data from unauthorized access and exposure. 
  • If limited and/or sensitive data is compromised, immediately submit a service request for ET&S Cybersecurity Incident Management and/or contact your local helpdesk.

 

Request for Access to Confidential and/or Password Protected Information

  • All information stored in USNH information technology resources is considered the property of USNH or one of its component institutions.
  • USNH has a responsibility to protect the confidentiality, integrity, and availability of that information and preserve our community members’ privacy. For this reason, access to institutional information stored in information technology resources is, by default, only provided where a legitimate business need exists and where the owners of that data have provided authorization. 
  • A request to access personal protected information can be made online via the ET&S Cybersecurity Data Access request. 

 

Further Readings

Cybersecurity Policies & Standards - Search for the "Access to Password Protected Information Standard" 

USNH Privacy Policy 

USNH Information Classification Policy 

Family Educational Rights and Privacy Act (FERPA) - The U.S. Department of Education 

Health Information Privacy (HIPAA) - The U.S. Department of Health and Human Services 

 

Need additional help?

If limited and/or sensitive data is compromised, immediately submit a service request for ET&S Cybersecurity Incident Management and/or contact your local helpdesk.

A request to access personal protected information can be made online via the ET&S Cybersecurity Data Access request. 

Visit the Technology Help Desk Support page to locate your local campus contact information or to submit an online technology support request.  For password issues you must call or visit the Help Desk in person.

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