Summary

This article answers questions for potential or current WebI users regarding WebI Reporting Accounts - what they are, how to request one, how to access it, how to request training, etc.

Questions

Q1 - What is a WebI Reporting Account?

Q2 - Who Can Get a WebI Reporting Account?

Q3 - How Can I Apply for an Account?

Q4 - How Do I Access WebI Once I Have an Account?

Q5 - How Do I Change My Password?

Q6 - What if I Forget My Password, or My Account Has Become Locked?

Q7 - How Can I Get Training?

Q8 - How Can I Request that a WebI Account be Deactivated?

Q9 - Where Can I Find More Information?

Answers

A1 - What is a WebI Reporting Account?

WebIntelligence is the end-user tool used as a reporting solution for Banner Finance, Banner HR, UNH Banner Student, UNH Banner Advancement, InfoEd, FAMIS, and other applications. WebIntelligence offers two levels of end-user capabilities:

• Report Readers - users who can access and run reports from a library of centrally supported reports
• Report Creators - advanced users who can access the underlying reporting structures to create custom reports

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A2 - Who Can Get a WebI Reporting Account?

Accounts are issued to staff at University System of New Hampshire campuses upon request of their department head. These accounts are to be used only by the staff member to whom the account is assigned, and only for the purpose of performing administrative reporting within the confines of the staff member's official University duties.

Requests for WebI HR accounts must originate with the department head, be approved by the campus-designated approver, and receive final authorization from the USNH HR System administrative team.

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A3 - How Can I Apply for an Account?

WebI accounts can be requested by logging into the Accounts Management System (AMS) at https://ams.usnh.edu .

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A4 - How Do I Access WebI Once I Have an Account?

Your first login and the set-up of your WebI reporting environment are important first steps for every WebI customer. Please follow the instructions in this WebI Quick Start Steps document. It will walk you through how to login and how to set your WebI preferences. By following the instructions in the guide, you will have the best possible experience with WebI Reports. In order to access the document, you must be logged into your campus VPN application.

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A5 - How Do I Change My Password?

Information about changing your password and reading WebI reports is found in the WebI Report Reader Quick Guide. You can find this and many other tips and tools at the WebIntelligence Website.

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A6 - What if I Forget My Password, or My Account Has Become Locked?

Please contact the Center for DATA WebI team by completing a WebIntelligence Support Request, or by calling the Technology Help Desk.

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A7 - How Can I Get Training?

The Center for DATA offers free hands-on WebI classes for WebI account holders. You can view WebI class details and training schedules at the IT Training Site - WebIntelligence sessions.

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A8 - How Can I Request that a WebI Account be Deactivated?

The Human Resources employee termination process is directly related to deactivating of computing accounts. On an employee's termination date, his or her WebI account will be deactivated. If you want to request that a WebI account be deactivated prior to an employee leaving the University, call the Technology Help Desk. For more information, refer to UNH Accounts: Account Deactivation Information.

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A9 - Where Can I Find More Information?

The WebIntelligence Website is packed with information to help you read, create, and schedule reports. If, after using our web site, you have further questions, please complete a WebIntelligence Support Request or contact the Technology Help Desk.

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Further Readings

UNH Accounts: Account Deactivation Information

Accounts Management System 

WebI Quick Start Steps 

WebI Report Reader Quick Guide 

WebIntelligence Website 

Center for DATA 

IT Training Site - WebIntelligence sessions 

Need additional help?

If you want to request that a WebI account be deactivated prior to an employee leaving the University, call the Technology Help Desk.

Please contact the Center for DATA WebI team by completing a WebIntelligence Support Request, or by calling the Technology Help Desk.

Visit the Technology Help Desk Support page to locate your local campus contact information or to submit an online technology support request. For password issues you must call or visit the Help Desk in person.