Phone Not Working - No Dial Tone

Summary

This article has possible solutions for the issue of your campus phone having no dial tone.

 

Environment

The environment for this issue is a campus phone. This applies to KSC, PSU, and UNH campuses.

 

Issue

The issue is your campus phone having no dial tone. 

 

Resolution

  • Check to make sure the handset is cradled properly
  • Check the wires from the handset to the phone and from the phone to the wall jack - be sure they are plugged in securely
  • Call the phone from another location. Does it ring? Can it be answered?
  • Still having problems? Call your local Technology Help Desk

 

Need additional help?

Still having problems?  Call your local Technology Help Desk

Visit the Technology Help Desk Support page to locate your local campus contact information or to submit an online technology support request.  For password issues you must call or visit the Help Desk in person.  

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