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Task: This article describes which technologies are available to use in order to continue teaching during an academic disruption.
Instructions:
Academic disruptions may occur for a wide variety of reasons such as severe weather events, unsafe conditions on campus, public health emergencies, and other circumstances. When classroom instruction is interrupted, faculty may need to use alternative methods and tools to continue class activities at a distance.
We understand that not all courses are fully appropriate for distance learning modalities. Due to this, faculty may need to construct alternative ways to achieve the learning objectives of the course.
Some core class activities will need to continue during a disruption:
- Communicating with students. Communicate your plan with your students through myCourses. The easiest way to email the whole class is to create and send email through myCourses. You can either email the whole class or email an individual student.
- Delivering course content
- Encouraging student participation: answering questions, discussion, group work, etc.
- Administering assignments, tests, and grades
Technologies for Teaching at a Distance
USNH ET&S supports many different technologies which can be utilized in order to continue teaching for the duration of any academic disruption. The keys to success are preparing and remaining flexible.
Technology & Description
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Best Practices
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This is the Learning Management System for all the campuses. Every course has a course shell created automatically despite the type of the course you are teaching (online, face-to-face or hybrid). You should use Canvas as the predominant vehicle for teaching your course during any disruption.
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Communicate Quickly and Clearly
- Post an announcement in Canvas with expectations, adjusted schedules, and how students should participate for the day.
(Clear communication is a core requirement in remote‑learning scenarios.)
- Encourage students to check Canvas regularly and verify their notifications are enabled.
Organize & Publish Course Materials Promptly
- Add day‑specific instructions or materials in a clearly labeled module such as “Remote Learning.”
- Keep tasks manageable and aligned with your syllabus - workloads should remain realistic and within scope.
Maintain Instructor Presence
- Offer a short check‑in, synchronous or asynchronous
- Hold virtual office hours or be available for questions via Canvas messages.
Ensure Accessible, User‑Friendly Digital Materials
- Use reliable browsers such as Chrome or Firefox to avoid Canvas compatibility issues—and remind students to do the same.
- Provide alternatives for low‑bandwidth access when possible (short videos, PDFs, text‑based instructions).
- Ensure accessibility considerations remain intact for students with accommodation needs.
Clarify Submission Expectations
- Outline exactly how and where students should submit assignments in Canvas.
- Set clear deadlines and explain what counts as attendance/participation for the remote day.
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Teams is a web conferencing tool that allows you to have a live classroom session with students when teaching online, and offers 24/7 support and online live training courses. You can learn more about Teams in our MS Teams: Introducing Microsoft Teams Knowledge Base article.
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Getting to Know Teams Meetings
- If you are not familiar with Teams, consider requesting a short Teams Meetings training with Academic Technology Support & Training.
- USNH has a campus-wide license for Teams which means every faculty, staff, and student may use it to host meetings and collaborate!
Scheduling Remote Sessions
- Remember, do not schedule class meetings during days and times the class was not originally scheduled to meet, and do not extend the meeting time. Students may be expected in another meeting, just as they would be in another classroom.
Keep Sessions Simple and Focused
- Prioritize clarity: keep the meeting agenda short so students facing disruptions can still follow.
- Convert complex plans into one manageable activity when possible.
Maintain Clear Communication
- Post expectations and links in Canvas before the meeting begins.
- Try using the Microsoft Education LTI to schedule a session.
- Notify students early about schedule changes and whether class will meet synchronously in Teams.
Support Student Access & Safety
Use Teams Tools to Enhance Remote Engagement
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Use Kaltura Capture to record asynchronous lectures (using audio and/or video, screen capture, or PowerPoint slides) and make those recordings available to your students.
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Keep Lecture Recording Simple and Consistent
- Use Kaltura Capture to easily record lectures from home or office using just your laptop.
- Choose whether to record your screen, presentation, and/or webcam depending on your course needs.
- Get started
Record Clear, Focused Content
- Keep recordings short and focused on essential concepts.
- Use screen recording for software demos, presentations, or guided walkthroughs.
- Test audio/video briefly before recording to ensure clarity.
Share Content Seamlessly Through Kaltura
- Upload videos directly to My Media and publish them to your Course Gallery for easy student access.
- Embed videos in Canvas modules for continuity.
- Learn more in the Kaltura Overview
Use Kaltura for Student Participation
- Collect student‑created videos (reflections, presentations, project updates) through Kaltura
- Provide short instructions or a sample video to help students participate confidently during disruptions.
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With Outlook email, you can access your faculty/staff email through the web or desktop application. The above link goes to myPortal, from where you can access Outlook and other Microsoft products.
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Communicate Early and Clearly
- Send timely email updates about class adjustments or remote expectations to keep students informed.
- Use clear subject lines (e.g., “Snow Day Update – Remote Plan for Today”) to ensure messages stand out in inboxes.
Keep Your Inbox Organized for Fast Response
- Use Outlook rules, Focused Inbox, and folders to manage a high volume of messages during disruptions.
- Let non‑essential messages wait so you can prioritize student needs during the disruption.
Use the Calendar Effectively
- Update or reschedule meetings/class sessions promptly so students and colleagues see changes immediately.
- Use Outlook as your primary scheduling tool to prevent sync issues across devices.
Maintain Professional and Consistent Communication
- Keep messaging courteous, consistent, and aligned with institutional disruption communications.
- Respond to urgent student messages promptly to support academic continuity.
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Office 365 gives you and your students access to current versions of various Office applications, such as Word, Outlook, PowerPoint, Excel, Teams, OneDrive, and SharePoint
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Keep Teaching Materials Accessible and Cloud‑Based
- Create, store, and share course files using OneDrive so students can access materials from any device.
- Use shared documents in Word, PowerPoint, or OneNote to collaborate or provide updates quickly.
Maintain Clear Communication Through Office 365 Tools
- If you leverage the Teams Application use announcements to keep students updated on schedule changes or remote expectations.
- If you leverage the Teams Application or OneDrive/SharePoint @Mention students or colleagues in shared documents or Teams posts to direct attention to important information.
Support Remote Learning with Office 365 Apps
- Use OneNote Class Notebook or Forms for distributing quick assessments or collecting feedback.
Use Office 365 to Stay Organized and Ensure Continuity
- Work from any device knowing materials remain synced and available even during campus closures.
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Prepare for a Disruption
- Familiarize yourself with the available technology tools and how they may be used during a disruption.
- Leverage the Teaching and Learning Resource Hub
- Assure these technologies are available to you at home: Outlook, myCourses, Teams, and Kaltura Capture.
- Have digitized versions of your teaching materials that you can access from home. This includes your syllabus, lecture files, class plans and notes, assignments with instructions, exams and quizzes, and grades. OneDrive is a great place to store your actively needed digital content.
- Make sure you can access your tools from multiple devices (laptop + mobile).
- Attend a Teaching & Learning Technology training course for technologies you are unfamiliar with.
- Keep a copy of important contacts (names, emails, and phone numbers) in your department and across the University.
- Design at least one low‑bandwidth alternative activity (readings, discussion posts, offline assignments) ready to deploy if students cannot join synchronously.
- Tell students in advance where and how you will communicate during disruptions (e.g., Outlook email first, then myCourses announcements).
- Create a short “disruption plan” statement to include in your syllabus describing expectations, tools used, and communication methods.
- Ensure teaching assistants, co‑instructors, or departmental staff know your backup plan.
Consider how your class would change if you had to teach at a distance:
- How will you communicate with students?
- Will you hold a Teams Meetings during regular class time or record an asynchronous lecture with Kaltura Capture?
- Which in-class activities may need to change?
- What alternatives exist to those assignments that may be impossible to complete such as laboratory assignments?
During a Disruption
- Use clear & routine communication to students about your expectations & what you will do during the disruption. Include specific actions, timelines, and instructions to access online course material until normal operating procedures resume.
- Be prepared to adjust your syllabus. If needed, be prepared to construct alternative instructional activities to achieve course learning objectives. Can course material be condensed and prioritized in the event that teaching time is lost?
- Be aware of students with disabilities and those who have English as a non-native language. These students may need extra assistance.
- Don't assume all your students will have Internet access. There may be power or service outages. Have alternative options for students who may have technological or other issues.
- Maintain routine patterns (e.g., weekly structure, consistent due dates) even if delivery format changes.
After a Disruption
- After the situation resolves, take brief notes about what worked and what didn’t.
- Update your syllabus, templates, or resource folders so future disruptions are easier to manage.
Outcome:
Users should be able to successfully teach during academic disruptions.
Further reading:
Canvas
Microsoft Teams
Kaltura Media
Document Sharing
Training
Need additional help?
Please use this link to the Technology Help Desk to locate your local campus contact information.