OneDrive: Information



This article gives information about OneDrive as a desktop app and a mobile app.





Access files from any device. Use your phone, tablet, or computer to continue what you started — wherever you happen to be. Any changes you make will be updated on all your devices. Stay productive when you're off the grid with Offline Access. You can access your files without being online, which means you can always have your most important files with you. Keep your files safe! If something happens to your device, you don't have to worry about losing your files or photos – they're in your OneDrive. And OneDrive is encrypted using SSL. Share files, folders, and photos with friends and family. No more large email attachments or thumb drives — just send a link via email, text, iMessage, or Facebook. Create polished documents, unlock insights, present with clarity, and collaborate in real-time using Office 365.

You'll always have the latest Office applications, 1 TB of OneDrive storage, and premium OneDrive features. Access all of your OneDrive files in Windows 10 without taking up space on your PC. Use your phone to scan and store paper documents, receipts, business cards, or whiteboard notes in your OneDrive. With Office 365, you can increase the security of your OneDrive by setting an expiration date for the links to files and photos you've shared.


OneDrive desktop app

The OneDrive desktop sync app (available on the download page of the OneDrive website ) requires the following

  • Operating system: 32-bit or 64-bit version of Windows 10, Windows 8/8.1, or Windows 7. 
    • The OneDrive sync app isn't supported on Windows XP or Linux.

    • OneDrive sync app functionality is built into Windows 10 and Windows 8.1 and supports connecting to OneDrive for Business to sync your work or school files. For more information, see Sync files with OneDrive in Windows 

    • Windows Server 2019, Windows Server 2016, Windows Server 2012 (including R2), or Windows Server 2008 R2.

    • Mac OS X 10.12 or later.

      Note: As of 1 February 2019, OneDrive only supports new installations on Mac OS 10.12 or newer. For more information, see OneDrive End Of Support Notice 

    • To share files and folders from File Explorer, you must have Internet Explorer 11 or later.

  • Processor: 1.6 GHz or higher, or Intel-based Mac computer

  • Memory: 1 GB of RAM or higher

  • Resolution: 1024 × 576 minimum

  • Internet connection: High-speed Internet access is recommended.

  • File systems: NTFS or HFS+ (case insensitive) or APFS (case insensitive)

Note: For info about the sync app support for desktop virtualization, see Use the sync app on virtual desktops 


OneDrive mobile app

The OneDrive mobile app requires one of the following:

  • A phone or tablet with Android 6.0 or later. Get the Android app 

    Note: The Google Play store and the OneDrive app for Android aren't available in China. Also, because is blocked in China by the government firewall, the OneDrive app won't work in China when you sign in with a Microsoft account.

  • An iPhone, iPad, or iPod touch with iOS 11.3 or later Get the iOS app 

  • A phone running Windows Phone 10 or later. Get the Windows 10 app 


Further Readings

OneDrive: Accessing/Logging in to OneDrive

OneDrive: Resources


Need additional help?

For additional Training please visit the Teaching & Learning Technologies Training site

To submit a support request, please fill out the Microsoft 365 Support webform with as much detail as possible, or contact the ET&S Help Desk team on your local campus. For password issues you must call or visit the Help Desk in person.

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Article ID: 2054
Mon 10/21/19 12:37 PM
Wed 12/14/22 10:58 AM
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