OneDrive: Information


This article gives information about downloading the OneDrive desktop app or mobile app.




Access files from any device. Use your phone, tablet, or computer to continue what you started — wherever you happen to be. Any changes you make will be updated on all your devices. Stay productive when you're off the grid with Offline Access. You can access your files without being online, which means you can always have your most important files with you. Keep your files safe! If something happens to your device, you don't have to worry about losing your files or photos – they're in your OneDrive. And OneDrive is encrypted using SSL. Share files, folders, and photos with friends and family. No more large email attachments or thumb drives — just send a link via email, text, iMessage, or Facebook. Create polished documents, unlock insights, present with clarity, and collaborate in real-time using Microsoft365 OneDrive.

You'll always have the latest Office applications, 1 TB of OneDrive storage, and premium OneDrive features. Access all of your OneDrive files in Windows 10/11 or on MacOS without taking up space on your computer. Use your phone to scan and store paper documents, receipts, business cards, or whiteboard notes in your OneDrive. With Microsoft365, you can increase the security of your OneDrive by setting an expiration date for the links to files and photos you've shared.

For more information, see:


OneDrive desktop app

The OneDrive desktop sync app is available for Windows, macOS, and mobile on Microsoft's Download OneDrive page.

System Requirements:

  • Operating system: 
  • Processor: 1.6 GHz or higher, or Intel-based Mac computer

  • Memory: 1 GB of RAM or higher

  • Resolution: 1024 × 576 minimum

  • Internet connection: High-speed Internet access is recommended.

  • File systems: NTFS or HFS+ (case insensitive) or APFS (case insensitive)

Note: For info about the sync app support for desktop virtualization, see Use the sync app on virtual desktops (for Sys Admins)


OneDrive mobile app

The OneDrive mobile app requires one of the following:

Note: The OneDrive app may not work in China due to Chinese government firewalls.


Signing into the OneDrive app

When you use the App, you may have to Add your USNH M365 account with the following information:

  • Email address:  your USNH fully qualified username - (like
  • Password: your USNH password
  • Multi-Factor Authentication (MFA): verify your login with one of your USNH MFA methods

If you have trouble, see our resources on MyAccount: Resetting Your Password.


Further Readings

OneDrive: Accessing/Logging in to OneDrive

OneDrive: Resources

MyAccount: Resetting Your Password

Get started with OneDrive - from USNH Microsoft 365 Learning Pathways 


Microsoft Documentation & Resources:

Microsoft Support Training Articles Intro to OneDrive (work or school) - Articles 

Microsoft Support Training Videos - ​​​​​​​Intro to OneDrive (work or school)​​​​​​​ - Videos ​​​​​​​

Download OneDrive- for Windows, macOS, and mobile devices

Sync files with OneDrive in Windows

Sync files with OneDrive on macOS

Use the sync app on virtual desktops (for Sys Admins)

Get the Android app 

Get the iOS app 

Get the Windows Phone 10 app


Need additional help?

For assistance concerning site creation, content sharing, file synchronization, or other common SharePoint, OneDrive, Teams, or Office app activities, we recommend our Microsoft 365 Learning sites:

Learn more about the great tools our Microsoft 365 Learning sites offer!

Visit the Technology Help Desk Support page to locate your local campus contact information or to submit an online technology support request.  For password issues you must call or visit the Help Desk in person.  

100% helpful - 1 review
Print Article


Article ID: 2054
Mon 10/21/19 12:37 PM
Tue 4/23/24 11:36 AM
Applicable Institution(s):
Keene State College (KSC)
Plymouth State University (PSU)
University of New Hampshire (UNH)
USNH System Office