Body
Summary
This article provides instructions on how to create new bookings.
How-To
Task: To create a booking.
Instructions
Step 1 - In Office 365, select the app launcher, and then select Bookings.
![AppLauncher with Bookings tile highlighted](https://support.content.office.net/en-us/media/8f307d82-6d05-4dd5-92e5-b02d38e2307e.png)
Step 2 - In the navigation pane on the left, select Calendar.
Step 3 - Select New booking.
![New Bookings button on the Bookings Calendar page](https://support.content.office.net/en-us/media/9cb31687-a38e-4555-841c-d2bc56b88fe5.png)
Step 4 - Select the service to be provided. See Define your service offerings for service set-up instructions.
Step 5 - Enter the customer information, including name, email address, phone number, and other relevant details.
Step 6 - Select the staff member to provide the service. The list of staff members shown is based preferences on the services page
![List of staff members to choose from for this booking](https://support.content.office.net/en-us/media/e35d4339-5038-4ec5-be5a-f9faee1fb396.png)
Step 7 - Enter the service details, including date, time, location, and other relevant information. Once a valid email address is entered for the customer, the Save button changes to Send. A notification stating that a confirmation will be sent to the customer should appear. The customer confirmation includes an attachment for them to add to their calendar. Selected staff members will also receive meeting invitations with the appointment information so they can add it to their personal calendars.
Step 8 - Select Add an email reminder.
Step 9 - Specify when the reminder should be sent, where it should be sent (Customer, Staff, All attendees), and what the reminder message should be.
Step 10 - Select Save > Send.
Outcome
The booking is scheduled and staff assigned. The customer receives a reminder email notification.
![Example of a reminder delivered to customers via email](https://support.content.office.net/en-us/media/a0fbd1ea-1f63-4fc4-91ae-76687e082501.png)
Further Readings
Bookings: Introducing Microsoft Bookings
Bookings: Publishing or Unpublishing your Booking Page
Need additional help?
For assistance concerning site creation, content sharing, file synchronization, or other common SharePoint, OneDrive, Teams, or Office app activities, we recommend our Microsoft 365 Learning sites:
Learn more about the great tools our Microsoft 365 Learning sites offer!
Visit the Technology Help Desk Support page to locate your local campus contact information or to submit an online technology support request. For password issues you must call or visit the Help Desk in person.