Purpose: Understand what Microsoft Bookings is, when to use Personal Bookings vs Shared Bookings, and how to access the modern experience.
What is Microsoft Bookings?
Microsoft Bookings is an online scheduling tool that integrates with Microsoft 365. It helps individuals and teams manage appointments efficiently by allowing customers or colleagues to book time based on your availability.
Which option do you need?
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Personal Bookings
Ideal for 1:1 meetings. Create meeting types (e.g., 15-minute check-in, advising session) and share your personal booking link. Bookings automatically respects your Outlook calendar availability. Users have reported time zone issues with Personal Bookings. You may wish to use a Shared Booking instead and specify a time zone.
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Shared Bookings
Best for teams or departments offering services. Create a shared booking page, add staff, define services, set scheduling policies, and publish the page for customers to self-schedule.
How to access Bookings
- Web: Go to book.ms.
- Outlook: Add the Bookings app from the app launcher.
- Microsoft Teams: Add the Bookings app from the app rail.
Bookings Articles
These articles will provide you with the knowledge you need to successfully leverage Bookings.
This article provides instructions on how to create new bookings.
This article provides instructions on how to create your staffing list in the Microsoft Bookings app.
This article provides instructions on how to create service details, assign staff members to services, set publishing and scheduling policy options, add online meeting options to bookings, create group bookings, and provide text message notifications.
This article provides instructions on how to provide your business name and contact information, setting your business hours, and uploading your company logo.
This article provides instructions on how to publish and unpublish your booking page.
This article describes how to schedule business closures and schedule employee time offs.
This article provides instructions on how to set an employee's working hours and how to set an employee's days off.
This article provides instructions on how to set your scheduling policies and publish the booking page.
This article provides instructions on how to set your Shared Booking page's language and time zone.
Need additional help?
For assistance concerning site creation, content sharing, file synchronization, or other common SharePoint, OneDrive, Teams, or Office app activities, we recommend our Microsoft 365 Learning sites:
Learn more about the great tools our Microsoft 365 Learning sites offer!
Visit the Technology Help Desk Support page to locate your local campus contact information or to submit an online technology support request. For password issues you must call or visit the Help Desk in person.