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Summary
This article explains how to update your Mac Desktop Outlook App for the USNH unified M365 environment. There are two parts:
- Removing the old campus-based account
- Adding the account for the Unified environment
How-To
Task: To remove the old campus-based account.
Instructions
Step 1 - Open the desktop-based Outlook Application for Mac.
Step 2 - Go to Outlook -> Preferences in the upper left menu next to the Apple icon:
Step 3 - Select the "Accounts Tab":
Step 4 - Under the accounts listing, select your campus account and click the minus (-) button at the bottom of the list. This will remove the account from the desktop-based apple mail application on your computer but will not impact the email on the web. You may have other accounts listed in the accounts listing (i.e. Gmail or iCloud) - these accounts are not impacted by this process and should be left as is.
Step 5 - Quit out of the Outlook Application.
Outcome
Your old campus-based account will be removed from the desktop-based Outlook Application.
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Task: To add the USNH unified M365 email and calendar accounts.
Instructions
Step 1 - Open the desktop-based Outlook Application for Mac.
Step 2 - Go to Outlook -> Preferences in the upper left menu next to the Apple icon:
Step 3 - Select the "Accounts Tab":
Step 4 - Under the accounts listing, click the Plus (+) button at the bottom of the list:
Step 5 - At the Welcome Screen, Click "Add Email Account"
Step 6 - For your email address, enter your username@usnh.edu (fully qualified username, example: jbd2519@usnh.edu).
Click the "Continue" button
Step 8 - On the USNH Enter Password page, enter your password and tap Sign In. If required, approve the login attempt with your preferred method of multi-factor authentication (MFA).
Note: If a server address is needed, it is outlook.office365.com
Step 9 - You will be passed back to the Outlook Application and will see a green check mark indicating that your account has been successfully linked. When done, click the "Done" button
Outcome
Your USNH unified M365 email and calendar accounts will be added to the desktop-based Outlook Application.
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Further Readings
Outlook: Adding your USNH Email Account to an iOS Device
Outlook: Adding an Existing Shared Mailbox to your Outlook Desktop Application
Need additional help?
For assistance concerning site creation, content sharing, file synchronization, or other common SharePoint, OneDrive, Teams, or Office app activities, we recommend our Microsoft 365 Learning sites:
Learn more about the great tools our Microsoft 365 Learning sites offer!
Visit the Technology Help Desk Support page to locate your local campus contact information or to submit an online technology support request. For password issues you must call or visit the Help Desk in person.