Summary
The article provides instructions on how to add a shared mailbox to Outlook.
How-To
A shared mailbox makes it easy for a group of people to monitor and send email from a public email address, like Info.example@unh.edu. When a person in the group replies to a message sent to the shared mailbox, their reply appears to come from the shared address, not from the individual person. You can also use the shared mailbox as a shared team calendar.
Note: Before you can use a Shared Mailbox, an email administrator must add you as a member.
Task: To add an existing Shared Mailbox to Outlook (Windows or Mac) or Outlook on the Web.
In the Windows operating system, Outlook automatically mounts a Shared Mailbox the next time you reopen the Outlook client.
Instructions
- Open Outlook.
- Click Mail in the navigation pane.
- Right-click your account and select "Add shared folder or mailbox."
- Enter the name or email address of the shared mailbox and select it from the list.
- Click Continue.
- Click Close.
Outcome
The Shared Mailbox is displayed in the Outlook navigation pane.
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Task: To add an existing Shared Mailbox to Outlook (Classic).
Instructions
In the Windows operating system, Outlook (Classic) automatically adds a Shared Mailbox the next time the Outlook Address List is synchronized, typically within 24 hours. If not, then you can manually add the shared mailbox to your Outlook navigation bar.
- Open Outlook (Classic).
- Go to File > Account Settings > Account Settings.
- Select5 the Email tab.
- Select your account and click Change.
- Click More Settings > Advanced tab.
- Under Mailboxes, click Add.
- Enter the name or email address of the shared mailbox and click OK.
- Click Apply, then OK, then Next, and Finish.
- Restart Outlook.
The shared mailbox will now appear in your folder list.
Outcome
The Shared Mailbox is displayed in the Outlook navigation pane.
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Further Readings
Open and use a Shared mailbox in Outlook
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