PSU/KSC: New phone access codes after the 2022 Upgrade

Summary

This is a crosswalk for the new access codes as Plymouth State University and Keene State College come into the unified USNH Telephone System effective February-May 2022.This article has the new phone access codes after the 2022 telephone system upgrade for PSU and KSU.

Body

Summary

This article has the new phone access codes after the 2022 telephone system upgrade for PSU and KSU. After the the February 2022 telephone system upgrade, the former Plymouth Dialing Access codes will no longer work. After May 2022, the former Keene Dialing Access Codes will no longer work.  A table with the new dialing features is below. 

 

Dialing Features

 

Feature Access Code Task 

Old Plymouth Dialing Code 

Old Keene Dialing Code

NEW USNH Platform Dialing Code 

Off-Campus Calls 

(getting an outside line)

Dial 9 (to get an outside line)  then 603-123-4567 

Dial 5 (to get an outside line) then 603-123-4567  

Dial 6 (to get an outside line)  then 603-123-4567 

Call-Forwarding  

Dial *2 (to forward the call) then the five-digit extension number to which you are forwarding your calls 

NA

Dial *2 (to forward the call) then the five-digit extension number to which you are forwarding your calls 

Call-Forwarding Deactivation 

Dial #2 to Deactivate Call forwarding 

NA

Dial #2 to Deactivate Call forwarding 

Send All Calls to Voicemail 

Dial *9 to send all calls to Voicemail

NA

Dial *3 to send all calls to Voicemail

Call Forwarding Activation/Busy 

Dial *3 (to forward the call) then the five-digit extension number to which you are forwarding your calls 

NA

Dial *6 (to forward the call) then the five-digit extension number to which you are forwarding your calls 

Call Pick-up 

Dial *7 to pick up calls within your Department/Hunt Group

Dial 13 to pick up calls within your Department/Hunt Group 

Dial #4 to pick up calls within your Department/Hunt Group

Transfer to Voicemail 

Dial *8 to transfer an incoming call to Voicemail

NA

Dial *1 to transfer an incoming call to Voicemail

If you used a code or feature that is not listed in the table above, please contact USNH Telecom for more information.

 

Further Readings 

Making Off-Campus Phone Calls

Making On-Campus Phone Calls

Sending All Phones Calls to Voicemail

Setting Up Call Forwarding

Switchboard and Directory Dialing

 

Need additional help?

If you used a code or feature that is not listed in the table above, please contact USNH Telecom for more information.

Visit the Technology Help Desk Support page to locate your local campus contact information or to submit an online technology support request.  For password issues you must call or visit the Help Desk in person.  

Details

Details

Article ID: 4322
Created
Fri 1/28/22 4:12 PM
Modified
Wed 5/24/23 9:51 AM
Applicable Institution(s):
Keene State College (KSC)
Plymouth State University (PSU)
University of New Hampshire (UNH)
USNH System Office