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Summary
ET&S offers varying levels of support for Linux. This article provides information regarding support options available for Linux laptops, desktops, and servers being utilized by Faculty and Staff on USNH campuses. It outlines what kind of support is available as well as where to go to request assistance.
Linux Support Options
Desktop & Laptop Support
Linux laptop and desktop support are available through the ET&S Desktop team, in coordination with the Research Computing Center. Our desktop technicians provide comprehensive assistance with operating system issues, software installation, hardware troubleshooting, and security configurations for limited special environments.
For assistance, submit a Computer and Device Support request.
Servers & Grant Support
The Research Computing team offers specialized services for research technology needs, including Linux server administration and maintenance, research infrastructure quotations for grant proposals, technical consultation for computational projects, and data storage solutions.
For assistance, submit a Research Computing Center (RCC Support) request.
Self-Service Assistance
The USNH DeepThought interactive support chatbot is available 24/7 at https://td.usnh.edu (located in the bottom-right corner). This tool provides immediate access to knowledge base articles, common support forms, and troubleshooting guides.
Further Readings
Papercut Print: Printing from a Linux Computer
Connecting to the USNH Wireless Network from a Linux Device
Access to OneDrive on Linux Devices
USNH DeepThought ChatBot
Need additional help?
Request Computer and Device Support for your Linux machine.
Request Server & Grant Support through a Research Computing Center (RCC Support) request.
For questions not addressed through these channels or for specialized assistance, please contact Research Computing at: rcc.support@unh.edu.
Visit the Technology Help Desk Support page to locate your local campus contact information or to submit an online technology support request.