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Summary
This article contains an overview of account classification.
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Primary Account
This is the most common account type. All active faculty, staff, and students of KSC, PSU, UNH, and the USNH System Office are assigned a Primary Account. Primary Accounts are used for most day-to-day business and learning, and allow individuals access to various services, including but not limited to: Enterprise AD, email, MyCourses, and Microsoft productivity applications.
All Primary Accounts are subject to all USNH Information Security Standards and Policies, and the individual to whom the Primary Account is assigned is responsible for the appropriate use of that account, which includes but is not limited to, compliance with the USNH Acceptable Use and Password Policies.
Non-Primary Accounts
Secondary Account
This is a second account with a different username and password that is assigned to an individual who has a business need that requires multiple accounts with varying levels of access (i.e., system administrators who require administrative accounts with elevated security permissions, which must be separate from those of their Primary Accounts).
All Secondary Accounts are subject to all USNH Information Security Standards and Policies, and the individual to whom the Secondary Account is assigned is responsible for the appropriate use of that account, which includes but is not limited to, compliance with the USNH Acceptable Use and Password Policies.
Pool Account
This IT Account is controlled by a designated USNH employee, called the Guardian of the account, and is assigned to a specific person, called the user of the account (usually an hourly or temporary student employee), with an assigned expiration date. The Guardian of the account will supervise the use of this account, ensure that it is used in compliance with all USNH Information Security Standards and Policies, and work with the IT Account Administrators to maintain the records related to users of the Pool Account.
The default expiration dates for Pool Accounts are set to the end of the current fiscal year (unless otherwise noted), but no longer than one year. Over time, the Pool Account can be re-assigned to several different persons, but can never be assigned to more than one person at a time. Upon notification by the Guardian that the user of the account has left their position, IT Accounts Administrators will disable the Pool Account. When there is a new user who requires use of the Pool Account, the Guardian is responsible for requesting that it be re-activated and re-assigned.
All Pool Accounts are subject to all USNH Information Security Standards and Policies, and the individual to whom the Pool Account is currently assigned is responsible for the appropriate use of that account, which includes but is not limited to, compliance with the USNH Acceptable Use and Password Policies.
Service Account
This is an account that is meant to run automated, unmonitored, or other hands-off processes with little or no human intervention. These accounts are assigned an owner.
Service Accounts are subject to all USNH Information Security Standards and Policies, and the individual to whom the Service Account is assigned is responsible for the appropriate use of that account, which includes but is not limited to, compliance with the USNH Acceptable Use and Password Policies.
Need additional help?
Visit the Technology Help Desk Support page to locate your local campus contact information or to submit an online technology support request. For password issues you must call or visit the Help Desk in person.