This article contains troubleshooting steps to use if you are seeing “Session Initialization Failed” errors using Banner through a web browser.

When syncing, moving, or creating files in OneDrive and SharePoint, you may encounter an error stating that the “file path exceeds the limit.” This guide explains what that means, how character counts work, and practical steps to resolve these errors.

How to change the URL in TeamDynamix Windows Download applications. This article provides instructions on resolving connection errors or app launch issues for TDx Windows Plan Manager and TDx Windows Capacity Planner caused by a URL change during the migration to TDx in the Cloud.

This article details a known error as of September 2025. When Microsoft launched the new Microsoft Education LTI in mid-2025, they removed previous code that recognized our @campus.edu email addresses which are the primary email addresses for Canvas. Without this bit of code in the new Microsoft Education LTI, this has caused several issues with users.

How to connect SharePoint to Power Automate when the SharePoint action shows as “Not connected.”

This article explains how to solve the problem of "No HDMI Signal Detected" when connecting a Windows 11 laptop to a USNH classroom AV system by changing the laptop display settings.

This article provides instructions for how to Reset the Avaya Workplace softphone if it has stopped working or displays a warning error message.  This article is for existing Avaya Workplace softphone users.

This article provides instructions if you have accidentally deleted your SharePoint site's home page and are now receiving a 404 error when you try to navigate to the page.

This article provides instructions on how to connect to Microsoft Office if your connection fails. Try these steps before contacting the IT Help Desk.