This article walks you through the process for setting up Multi-factor Authentication (MFA) for your M365 account and any services covered by Single Sign-On (SSO).

This article provides instructions for setting up Multi-Factor Authentication (MFA) for your USNH Microsoft (M365) account via a YubiKey security key.  YubiKey is a physical security key which enables strong multi-factor authentication into a variety of systems.  Enterprise Technology & Services recommends YubiKeys in situations where phone (either phone call or text message) or authenticator app is not an option.

This article provides instructions on how to download and install Microsoft Office on your personal computer.

This article describes how to purge the Teams cache in both the Windows and Mac installed app. Sometimes you need to purge the contents of your cache to increase the speed of the application allowing the application to function properly.

This article provides instructions on how to schedule, manage, and join a meeting in Microsoft Teams.

This article provides instructions on how to create, view, and manage lists in SharePoint Online.

The article provides instructions on how to add a shared mailbox to your Outlook navigation bar in the desktop application for both the Windows and Mac operating systems.

This article provides instructions on how to access Microsoft Bookings and includes links to the procedures needed to create and manage a booking page.

This article provides instructions on how to create new bookings.

This article provides instructions on how to create your staffing list in the Microsoft Bookings app.

This article provides instructions on how to create service details, assign staff members to services, set publishing and scheduling policy options, add online meeting options to bookings, create group bookings, and provide text message notifications.

This article provides instructions on how to provide your business name and contact information, setting your business hours, and uploading your company logo.

This article provides instructions on how to publish and unpublish your booking page.

This article describes how to schedule business closures and schedule employee time offs.

This article provides instructions on how to set an employee's working hours and how to set an employee's days off.