Microsoft 365 Groups provide a shared workspace for email, calendar, files, and collaboration. This guide explains how internal users at USNH can join a public or private M365 group using Outlook.

This knowledge base (KB) article provides practical, day‑to‑day guidance for creating and maintaining accessible SharePoint Online sites at USNH. It is intended for site owners, page authors, and content editors who create or maintain SharePoint content.

This article provides instructions to report a phishing message in Outlook on the Web and the Outlook Desktop app for both Windows and MacOS users.

This article provides instructions on how to confirm that the Safe Links protection feature is enabled and includes an overview of the Safe Links feature. Safe Links protection URLs begin with nam12.safelinks.protection.outlook.com .  There are several ways to tell if the links in an email message are protected by Safe Links or not.

This article provides instructions on how to view your quarantined email and includes an overview of the quarantine process.

Information about the warning bar at the top of external email coming into USNH mailboxes - "CAUTION: This email originated from outside of the University System. Do not click links or open attachments unless you recognize the sender and know the content is safe."

The Report Message add-in works with the Outlook app to allow you to report suspicious messages or phishing emails to Microsoft and USNH Cybersecurity. You can also manage how your M365 outlook email account treats these messages. This article details how to report a message and how to change your Report Message add-in options.

This article provides instructions on how to schedule, manage, and join a meeting in Microsoft Teams.

This article will provide information on using Microsoft Teams for a Student. Teams is available to both faculty and students. Students can create their own Team however, if enrolled in a course where the instructor has set up a course-based MS Team, students should follow the instructions provided by the instructor.

This article details how to access another person's calendar in Microsoft 365 Outlook on the Web.

This article provides instructions for setting up Multi-Factor Authentication (MFA) for your USNH Microsoft (M365) account via a YubiKey security key.  YubiKey is a physical security key which enables strong multi-factor authentication into a variety of systems.  Enterprise Technology & Services recommends YubiKeys in situations where phone (either phone call or text message) or authenticator app is not an option.

This article walks you through the process for setting up Multi-factor Authentication (MFA) for your M365 account and any services covered by Single Sign-On (SSO).

This article gives a list of links of resources for OneDrive. You can view the full list of articles in the Microsoft OneDrive section of our Knowledge Base at https://td.usnh.edu/TDClient/60/Portal/KB/?Cate...

This article provides instructions on how to download and install Microsoft Office on your personal computer.

This article describes how to purge the Teams cache in both the Windows and Mac installed app. Sometimes you need to purge the contents of your cache to increase the speed of the application allowing the application to function properly.