This article explains how Faculty and Staff can request licenses for additional Microsoft 365 Apps such as CoPilot, Teams Premium, and Professional/Premium versions of Visio, Power BI, and Project Online. Some licenses include annual charges paid by the user's department. These licenses are available for active USNH Faculty and Staff only.

This article provides answers to frequently asked questions regarding the Microsoft 365 Education licenses issued out to student, staff, and faculty by USNH.

This article provides instructions to report a phishing message in Outlook on the Web and the Outlook Desktop app for both Windows and MacOS users.

How to create and manage rules in the Outlook Desktop App for both Windows and MacOS.

This article provides instructions on how to create a pop-up window for your existing chat sessions.

This article best describes the different resources of Microsoft Teams specific to their chat feature. This article goes over how to start a one-on-one private chat as well as a group chat with other collaborators as well as how to name the group chat if applicable. The article finally addresses how to see the different collaborators involved in a conversation and how to add additional collaborators.

This article provides instructions on how to send an email in Microsoft Teams using a team channel email address.

This article provides information on how to manage members in a team in Microsoft Teams.

This article goes over how to create a new team in Microsoft Teams from an already existing team using various templates.

This article provides instructions on how to create and access a team on the Microsoft Teams platform. It includes information about choosing a team type, inviting collaborators, designating a team owner, and adding a channel to your team page.

This article provides instructions on how to create a private Team channel in Microsoft Teams.

This article describes the different types of Teams available to choose from when creating a new Team in Microsoft Teams. It includes information about how each type functions and what it is best used for based on class scenario, the Professional Learning Community, the staff, and collaborations.

This article provides instructions on how to schedule, manage, and join a meeting in Microsoft Teams.

This article provides instructions on how to create an automatic reply for your public folder in your Outlook desktop application

This article provides instructions for setting up Multi-Factor Authentication (MFA) for your USNH Microsoft (M365) account via a YubiKey security key.  YubiKey is a physical security key which enables strong multi-factor authentication into a variety of systems.  Enterprise Technology & Services recommends YubiKeys in situations where phone (either phone call or text message) or authenticator app is not an option.