This article provides information comparing shared mailboxes and distribution groups, including a link to the request form where you can request a shared mailbox or distribution group.

This article provides instructions to request the appropriate license and install Microsoft Visio or Microsoft Project to your Windows computer. These programs are available to USNH Faculty and Staff upon request.

This article provides instructions on how to request files, stop files request, and upload a requested file for SharePoint and OneDrive.

Whether a customer emails, chats, calls, or walks in, it is good practice to always create a ticket in TeamDynamix. This article explains why and how.
This article also contains a video eplanation.

Guidelines for selecting a Ticket Type. Ticket Types are used to delineate tickets for quick issues which can be resolved relatively quickly from those which require more time and involvement.  Ticket Types are required when filling out forms, but may also be changed by the support provider if the nature of the nature and scope of the ticket has changed.

This article provides instructions on how to make a request to have changes made to your campus directory information. This information appears in the Outlook Global Address List (GAL), Teams, Canvas, and other locations throughout USNH. This article applies to employees at any of the USNH campuses.