Whether a customer emails, chats, calls, or walks in, it is good practice to always create a ticket in TeamDynamix. This article explains why and how.
This article also contains a video eplanation.

This article has instructions for finding, managing, and deleting reports in the TDx Technician view.

This article details how to create a Workspace and how to set up Staff Time/Scheduling in Workspaces.

This article details how to run time reports for groups submitting time in TeamDynamix.

This article details how to filter to view closed tickets in TeamDynamix.

This article details how to hide reports listed in the left Navigation bar

This article details how to create a card wall in TeamDynamix.

This article details the project status and project health choices and definitions.

Link to PDF of TeamDynamix: Knowledge Base Version 11.7 Training Reference Manual provided by the Project Management Office.

Links to PDF of TeamDynamix Project Management Training Reference Manual and to a TeamDynamix Project Management Video Tutorial provided by the Project Management Office.

This article details how to add goals to a project

This article details how to close or cancel a project once completed in TeamDynamix.

This article details how to create a project from an approved project request and assign it to a project manager. This article is for people with access to the "Portfolio Planning" area of the project in TeamDynamix.

This article details how to update the project start and end date in TeamDynamix.

TeamDynamix release notes for Version 12.0, deployed March 15, 2025. New User Interface coming to USNH on May 31, 2025.