This article has instructions for how to update wifi devices which connect to eduroam by a certificate, prior to a certificate change happening on Oct. 15, 2026. It includes detailed instructions for updating personal devices not managed by USNH IT. This ONLY applies to devices which connect via certificate - devices which connect with username and password may need to approve the new certificate, but otherwise are unaffected.

This article provides steps to remove expired TLS certificates for USNH eduroam.  This can sometimes solve the problem when a device keeps saying the connection is not trusted, or the user is continually prompted to select a certificate, yet none selected allows them to connect.

This article has instructions for how to update wifi devices which connect to eduroam by a certificate, prior to a certificate change happening on Oct. 15, 2026. It includes detailed instructions for updating USNH-issued devices managed by USNH IT and links to how to update personal devices. This ONLY applies to devices which connect via certificate - devices which connect with username and password may need to approve the new certificate, but otherwise are unaffected.

Sample of the "eduroam Certificate Expiration Notice" sent to users when the TLS certificates for eduroam on USNH campuses are about to expire.

This article provides steps to resolve a "Microsoft Workplace Join Key" security alert while accessing Microsoft Single Sign-on (SSO) services (such as Company Portal, Outlook, M365 apps, OneDrive, etc.) on a USNH-managed MacOS computer.

Some frequently asked questions about the USNH wireless network.

Questions and answers relating to the Cloudpath applet and TLS certificate alternative configuration to access the USNH eduroam wireless network.