This article contains information to assist Client Services techs when helping customers with their UNH Banner Student PROD or SETI (test) Workflow passwords.

List of UNH-specific Help Desk Call Center Override Agents used in the Call Management System (CMS Override Agents).

These instructions are for the KSC Student Xtender XPRD and XDEV databases only. All others are standard SSO.

This article has instructions for when a laptop can connect fine via wireless and when directly connected via ethernet, but once connected to a USB docking station the laptop will not connect to the network via ethernet.