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This article explains how to use a secondary account's enhanced privileges to make changes on specific computers. See https://td.usnh.edu/TDClient/60/Portal/KB/Artic... for steps to request a secondary account and permission to use it on specific computers.  Once both those requests have been fulfilled, then you can use the instructions in this article.

This article provides instructions on how to install Microsoft Office 365 on a Mac operating system.

This article provides instructions on how to add your USNH email account to Outlook app on an Android mobile device.

This article describes how to get started with Kaltura Capture. Capture is a tool that allows users to record themselves as well as the screen for lectures, How to, or informational video.

This article will help the user find where to Download Kaltura Capture and guide you to resources for basic use.

This article has has step-by-step instructions for installing a Xerox network copier on a MacOS device including how to configure Xerox Accounting codes if your department has enabled this feature and issued you a code to use with a copier.

This article contains instructions for how to install the GlobalProtect VPN client from PaloAlto networks onto a personally-owned computer or mobile device.  USNH-managed computers will have this VPN client installed automatically. Audience: Students, Faculty, Staff, or other USNH account holders who need to use the USNH VPN on a personally-owned device.

This article includes frequently asked questions about the macOS upgrade to Big Sur and shows how to download and install it from the Apple Store. MacOS “Big Sur” is the latest Operating System released for the Mac. It introduces many new features to make your Mac experience more secure, optimized, and enjoyable. The KSC ITG has been successfully testing the new Big Sur Operating System and will begin facilitating the upgrades to all Mac devices that meet the upgrade criteria.