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- Knowledge Base
- Technology
- Phones & Web Conferencing
- Telephone System
This article has information about handling phishing phone calls and voicemail.
- Knowledge Base
- Technology
- Accounts & Access
- Multi-Factor Authentication (MFA)
This article provides a broad overview of Multi-factor Authentication (MFA) and how it is used to secure USNH Systems. This is meant for all USNH students, staff, and faculty.
- Knowledge Base
- Technology
- IT Security
Phishing is an attempt to acquire confidential information such as account passwords, identification numbers or credit card details by pretending to be a trusted entity in electronic communications including email, texting and instant messaging. This article is for students, faculty, and staff.
- Knowledge Base
- Technology
- Email & Communication
- Email (Outlook)
This article provides instructions to report a phishing message in Outlook on the Web and the Outlook Desktop app for both Windows and MacOS users.
- Knowledge Base
- Technology
- Accounts & Access
- Account Security & Policies
This article contains resources for if you think your account has been compromised and Technology Help Desk contact information.
- Knowledge Base
- Technology
- Software & Applications
- Microsoft 365 (M365)
- Microsoft Advanced Threat Protection
This article provides instructions on how to view your quarantined email and includes an overview of the quarantine process.
- Knowledge Base
- Technology
- Software & Applications
- Microsoft 365 (M365)
- Microsoft Advanced Threat Protection
This article provides instructions on how to confirm that the Safe Links feature is enables and includes an overview of the Safe Links feature.
- Knowledge Base
- Technology
- Email & Communication
- Email (Outlook)
The Report Message add-in works with the Outlook app to allow you to report suspicious messages or phishing emails to Microsoft and USNH Cybersecurity. You can also manage how your M365 outlook email account treats these messages. This article details how to report a message and how to change your Report Message add-in options.