Accounts: What should I do if I think my account is compromised?

Summary

This article contains resources for if you think your account has been compromised and Technology Help Desk contact information.

 

Content

Passwords are an important aspect of computer security. They are the front line of protection for your user accounts. A poorly chosen password may result in the compromise of system resources. If an account or password is suspected to have been compromised, Change Your Password  and Verify Your Security Info right away , and report the incident to the Enterprise Technology & Services (ET&S) Technology Help Desk. 

To report the incident, please PHONE or VISIT the Technology Support team:

Phone Numbers, open 24/7 year-round:  

  • KSC: 603-358-2532
  • PSU: 603-535-2929
  • UNH/USNH: 603-862-4242

Walk-up locations, open M-F, 8-5 Eastern.  

 

Further Readings

Signs Your Account is Compromised

How to Proceed after Your USNH Account was Compromised

Outlook: Troubleshooting No New Emails Coming in after Account was Compromised

Phishing and Spam

Phishing Awareness from the USNH Cybersecurity office

Outlook: Reporting a Phishing Email with the “Report Message” Button

Handling Phishing Phone Calls and Voicemail

What's the Deal with Publicly Posted Credentials?

Good Security Practices to Adopt at Work/School, and at Home

Mobile Device Health and Security

USNH Campus Virus Protection

USNH Technology/Cybersecurity Policies and Standards 

Change Your Password 

Verify Your Security Info 

 

Need additional help?

Visit the Technology Help Desk Support page to locate your local campus contact information or to submit an online technology support request.  For password issues you must call or visit the Help Desk in person.