Summary
This article provides instructions on how to access and use the Global Address List to add recipients to email messages.
How-To
The Global Address List (GAL) is the address look up feature in Office 365. It contains email addresses for individuals and resources. Office 365 uses the GAL to supply email addresses when you are composing a message or inviting individuals to meetings.
Task: To use the Global Address List to add recipients to an email message.
Instructions
Step 1 - Create a new email message.
Step 2 - Click To.
For Outlook on the Web
Step 3 - Select the category that contains the email address of the recipient.
Step 4 - Enter the name of the recipient in the Search field.
Step 5 - Click Save.
For Outlook desktop on Windows
Step 3 - Enter the name of the recipient in the Search field and click the Arrow icon.
Step 4 - Double-click on a name in the results list to automatically populate the To field below the list and click OK.
Outcome
The recipient you selected from the Global Address List is added to the To field of your email message.
Further Readings
Outlook: Recognizing Icons in the Global Address List (GAL)
Need additional help?
Submit an Email Services support request with as much detail as possible, or visit the Technology Help Desk Support page to locate your local campus contact information or to submit an online technology support request. For password issues you must call or visit the Help Desk in person.
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