This article will help you understand how to use M365 Companion Apps - People, File Search, and Calendar - on Windows 11 devices. These lightweight apps are integrated directly into the Windows taskbar and are designed to help you work more efficiently by providing quick access to everyday tools—without needing to open full applications.

This article describes how to access OneDrive with your USNH account on a desktop/laptop computer or mobile device.

This article provides instructions on how to request files, stop files request, and upload a requested file for SharePoint and OneDrive.

The article provides details on OneDrive for work or school, including resources for app download and additional information.

This article provides the information about USNH IT data classifications and approved data storage locations.

This article explains the options for using an external Microsoft account to collaborate on USNH Microsoft documents.

This article has instructions for how to turn Microsoft Copilot off or on in Outlook and in the Windows or MacOS desktop versions of Word, Excel, or PowerPoint on personal devices.

What is the difference between OneDrive and SharePoint? When do I use which? This article answers those questions and details differences between OneDrive, SharePoint, and Microsoft Teams to help you decide where best to store and share files.

This article describes the best practices for naming files and folders in OneDrive, Teams, or SharePoint.

This article explains how to add and manage password recovery and MFA verification methods.  We recommend you have AT LEAST the Microsoft Authenticator App (for MFA), a cell phone (for MFA and password recovery), and a personal email address (for password recovery).  Use this process to keep your account verification methods up-to-date as you change devices, phone numbers, email addresses, etc. and to help ensure you are able to access your accounts when you need them.

This article contains resources to assist users in connecting/reconnecting their Microsoft accounts and services.

This article provides instructions for setting up Multi-Factor Authentication (MFA) for your USNH Microsoft (M365) account via a YubiKey security key.  YubiKey is a physical security key which enables strong multi-factor authentication into a variety of systems.  Enterprise Technology & Services recommends YubiKeys in situations where phone (either phone call or text message) or authenticator app is not an option.

This article explains how to set up the Microsoft Authenticator App for multi-factor authentication (MFA) for M365 using only your mobile phone or mobile device.  Use these instructions if you want to add the Authenticator mobile app but do not have access to a computer.

This article provides instructions for setting up Multi-factor Authentication (MFA) for your M365 account on a new or different phone or mobile device.  This article is for use when replacing a phone (or mobile device) that was already set up with both the Microsoft Authenticator app PLUS at least on backup method for MFA verification.

This article provides instructions for adding backup Multi-factor Authentication (MFA) methods for your M365 account.  See "Setting up Multi-Factor Authentication (MFA) for M365" - https://td.unh.edu/TDClient/60/Portal/KB/Articl... - if you need to set up MFA for M365 for the first time.