This article provides instructions for setting up Multi-Factor Authentication (MFA) for your USNH Microsoft (M365) account via a YubiKey security key.  YubiKey is a physical security key which enables strong multi-factor authentication into a variety of systems.  Enterprise Technology & Services recommends YubiKeys in situations where phone (either phone call or text message) or authenticator app is not an option.

This article provides instructions on how to access and log in to the Microsoft SharePoint application.

This article describes how to access OneDrive with your USNH account on a desktop/laptop computer or mobile device.

This article provides instructions on how to access Microsoft Teams from a browser (portal.office.com), and the Office desktop application. It also provides links for downloading the mobile application.

Some users will require sites that contain information regarding students (FERPA) or medical information (HIPAA); in these cases, special care needs to be considered regarding permissions. This article will outline the steps needed to set up a site to accommodate FERPA or HIPAA needs.

This article describes how to use the Microsoft Education app with Canvas. Files stored in OneDrive do not count against the Canvas file storage limit/quota of 1 GB.  OneDrive is also a handy way to post files that may be updated frequently as the revisions do not to be reloaded to Canvas (as they would need to be if loaded directly to Canvas).

This article explains how Faculty and Staff can request licenses for additional Microsoft 365 Apps such as CoPilot, Teams Premium, and Professional/Premium versions of Visio, Power BI, and Project Online. Some licenses include annual charges paid by the user's department. These licenses are available for active USNH Faculty and Staff only.

This article describes compares the Office 365 and the Microsoft OneDrive apps in Canvas and best uses for each. Files stored in OneDrive do not count against the Canvas file storage limit/quota of 1 GB.  

You can store most any type of file in OneDrive to use with Canvas including media-rich PowerPoint files. If you are using stand-alone video or audio media consider using Kaltura for storage and making it accessible through Canvas.

This article explains how to add and manage password recovery and MFA verification methods.  We recommend you have AT LEAST the Microsoft Authenticator App (for MFA), a cell phone (for MFA and password recovery), and a personal email address (for password recovery).  Use this process to keep your account verification methods up-to-date as you change devices, phone numbers, email addresses, etc. and to help ensure you are able to access your accounts when you need them.

This article includes instruction on how to reset your own password if you've forgotten it or it no longer works.  The same instructions allow you to recover your account if it has expired due to an old password.  This process uses Microsoft's Self-Service Password Reset (SSPR) tool.  In order to use this tool, you need first to have set up your personal email and/or cell phone as a sign-in method for password recovery.

This article explains how to update your Mac Desktop Outlook App for the USNH unified M365 environment. There are two parts to the process, the first is removing your old campus-based account, and the second is adding your account to the M365 environment.

The Outlook Desktop App is a Microsoft email client. Users can sign in using their USNH email. This article provides step-by-step instructions for setting up your account in the Outlook Desktop App on both Windows and MacOS.

This article describes how to add your USNH email account to either the Outlook app or the built-in iOS Mail app on an iOS mobile device.

This article provides instructions on how to add your USNH email account to Outlook app on an Android mobile device.

This article explains how to access your USNH Email account and other Microsoft 365 (M365) apps through a web browser.