This article details how to turn the focused inbox on or off and how to manage messages in the focused inbox in Microsoft Outlook on the Web.

This article details how to toggle the Focus Inbox on Outlook Desktop App for both Windows and MacOS users.

This article explains how to access, create, and manage the email distribution groups that you belong to and the groups that you own.

This article explains how to forward your USNH email messages to another email account using the Outlook Web App. Applies to USNH Students only.

This article provides instructions on how to add a shared mailbox to your Outlook navigation bar. It includes information on sending an email from a shared mailbox, replying to an incoming email message from the shared mailbox, and using the shared mailbox calendar.

This article discusses creating persistent meeting links for Teams Meetings.

This article provides answers to a few frequently asked questions about Real-Time Captions in Microsoft Teams Meetings.

This article explains how Faculty and Staff can request licenses for additional Microsoft 365 Apps such as CoPilot, Teams Premium, and Professional/Premium versions of Visio, Power BI, and Project Online. Some licenses include annual charges paid by the user's department. These licenses are available for active USNH Faculty and Staff only.

This article provides instructions on how to download the Offline Global Address List to your computer to use when disconnected from the Exchange server.

This article provides directions on how to create a new folder, how to create subfolders, and how to arrange folders in the Outlook Web App.

This article describes how to create and manage email rules (filters) to automatically process your incoming email messages in Outlook on the Web.

This article provides instructions on how to schedule, manage, and join a meeting in Microsoft Teams.

This article explains how to set up the Microsoft Authenticator App for multi-factor authentication (MFA) for M365 using only your mobile phone or mobile device.  Use these instructions if you want to add the Authenticator mobile app but do not have access to a computer.

This article explains how to update your MFA verification methods if you are changing phone numbers or replacing your phone or mobile device that you use for MFA.

This article provides instructions for setting up Multi-factor Authentication (MFA) for your M365 account on a new or different phone or mobile device.  This article is for use when replacing a phone (or mobile device) that was already set up with both the Microsoft Authenticator app PLUS at least on backup method for MFA verification.