This article provides answers to frequently asked questions regarding the Microsoft 365 Education licenses issued out to student, staff, and faculty by USNH.

Learn keyboard shortcuts, printing to PDF, sending links, cleaning up your inbox, and setting profile pictures in Outlook for both Windows and Apple MacOS.

This article offers brief descriptions of the Microsoft applications that have been integrated into Canvas and are available for use in courses. It also answers many common questions about these apps in Canvas, and supplies links to additional resources and documentation.

This article provides instructions on how to view your quarantined email and includes an overview of the quarantine process.

This article provides instructions to report a phishing message in Outlook on the Web and the Outlook Desktop app for both Windows and MacOS users.

This article provides instructions on how to confirm that the Safe Links protection feature is enabled and includes an overview of the Safe Links feature. Safe Links protection URLs begin with nam12.safelinks.protection.outlook.com .  There are several ways to tell if the links in an email message are protected by Safe Links or not.

This article will go over some of the options to save your work when using a computer from a USNH computing cluster, technology classroom, or computer lab. It will also go over some of the pros and cons of these options.

While both Chat and Conversations in Microsoft Teams allow you to communicate with others, they serve different purposes and behave differently depending on context.

This article details how to find, view, and copy email headers in Microsoft Outlook on the Web.

If your Outlook is behaving oddly, turning Cached Exchange Mode off and then back on can sometimes fix the problem. This article details how to turn off Cached Exchange Mode in the Microsoft Outlook Desktop App for Windows as a way to clear the Outlook cache.

This article describes steps to try if your conditional formatting rules in the Microsoft Outlook Desktop App for Windows suddenly stop working.

This article will provide information on using Microsoft Teams for a Student. Teams is available to both faculty and students. Students can create their own Team however, if enrolled in a course where the instructor has set up a course-based MS Team, students should follow the instructions provided by the instructor.

This article discusses creating persistent meeting links for Teams Meetings.

This article provides instructions on how to access and use the Global Address List (GAL) to add recipients to email messages.

Students, faculty, and staff may all have the opportunity to travel abroad from their usual locations.  This article provides steps to take before travelling to be sure to maintain access to important resources such as Outlook email, myCourses (Canvas), OneDrive, WebCat, Banner Self-Service, WISE, etc.