This article outlines best practices and governance expectations for using SharePoint Online at USNH.

This article describes how to recover deleted items from Teams or SharePoint Online.

This article provides instructions on how to schedule, manage, and join a meeting in Microsoft Teams.

This article provides answers to a few frequently asked questions about Real-Time Captions in Microsoft Teams Meetings.

The article explains how to make a request to have sensitivity label added to your SharePoint site.

The article explains how to make a request to have sensitivity label added to your Teams site.

This article explains how to share folders or files in SharePoint using anonymous (Anyone) links, allowing access without requiring a Microsoft 365 account.

Some users will require sites that contain information regarding students (FERPA) or medical information (HIPPA) in these cases special care needs to be consider regarding permissions. This article will outline the steps needed to set up a site to accommodate FERPA or HIPPA needs.

This article provides instructions on how to create, view, and manage lists in SharePoint Online.

This article explains how to add and manage password recovery and MFA verification methods.  We recommend you have AT LEAST the Microsoft Authenticator App (for MFA), a cell phone (for MFA and password recovery), and a personal email address (for password recovery).  Use this process to keep your account verification methods up-to-date as you change devices, phone numbers, email addresses, etc. and to help ensure you are able to access your accounts when you need them.

This article provides instructions for setting up Multi-factor Authentication (MFA) for your M365 account on a new or different phone or mobile device.  This article is for use when replacing a phone (or mobile device) that was already set up with both the Microsoft Authenticator app PLUS at least on backup method for MFA verification.

This article provides instructions for how to download and install the Microsoft Authenticator app on your preferred mobile device.

This article explains how to set up the Microsoft Authenticator App for multi-factor authentication (MFA) for M365 using only your mobile phone or mobile device.  Use these instructions if you want to add the Authenticator mobile app but do not have access to a computer.

This article provides instructions on how to turn captions on and off in a Teams Meeting. It also includes information on the purpose and functionality of captions.

This article reviews how to add co-organizers to Teams Meetings.