Summary
This article explains how to add Assets manually. An asset is necessary to complete the request for change ticket in TeamDynamix, so the solution is to add an asset manually.
Note: Assets can only be added by Service Line Leaders or Orchestrators
Task: Add an asset manually to TDx
Instructions
Step 1 - Open TeamDynamix and click on the View Applications button at the top of the screen.
Step 2 - Select Asset/CI from the list of applications
Step 3 - Click +Asset
Step 4 - Select "Software Asset Form" or “Hardware/Appliance Form”
Step 5 - Fill out all appropriate fields and save.
Outcome
An asset will be manually added to TDx.
Need additional help?
Visit the TeamDynamix area in the Knowledge Base
To request service, report an issue, ask questions, or request training, submit a TeamDynamix Application Administration Support Request