ETS: TeamDynamix

Categories (3)

ETS: Capacity Management

The goal of Capacity Management is to manage the demands on our resources. ET&S receives many work requests and managing capacity can help us to understand the workload so that we can assess our capability to handle new requests.
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ETS: Change Enablement

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ETS: Knowledge Management

Internal articles relating to Knowledge Management and the TDx KB. Most content has been moved to the linked Public KB Category #219 - TDx Knowledge Base (KB)
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Articles (1)

TeamDynamix: Finding a TDx Ticket from a Collegis Ticket Number (ETS Internal)

This article has instructions for how a technician in TeamDynamix can search to find a TDx ticket from a ticket number provided through the Collegis ticketing system. This article is for ET&S Support staff with TDNext access.