Summary

This article provides an introduction to the services and support USNH Teaching and Learning Technologies (TLT) provides for faculty. Full details on all TLT departments and services can be found at the TLT home page.

For a listing of all IT Services, visit the Technology Service Catalog.

Content

UNH Teaching and Learning Hub - A one-stop collection of resources for course design, student engagement, assessment, and many more aspects of teaching & learning.

Physical Spaces - Management and Support

• TLT in the Classroom
  • Technology in specific classrooms
    • Technology in specific UNH classrooms
  • Learning Space Technology (AV) Support
• Computing Clusters
  • Available Software

Supported Software and Applications

• Canvas (myCourses) 
• myPortal - access to many USNH services
• Microsoft Teams Meetings
• Kaltura - Lecture Capture and Video streaming using
• UNH iClicker Cloud - classroom response system, active learning
• UNH myElements - track faculty publications, professional and teaching activities, and grant information
• EAB Navigate - myWildcat Success - allow academic advisors and other student support staff to have a complete view of the students they serve and share information between groups to increase retention and promote student success and support.
• Course Evaluations (Blue) - Student Experiences of Learning (SEL) - Gather valuable student feedback and support a positive learning experience for all with evaluation software
• Site-licensed academic applications (statistics, modeling, assistive technologies, and more)
• sites.usnh.edu - WordPress or Academic Websites 

Support Services

• Technology Help Desk
  • Walk-Up IT support for general IT assistance
  • UNH Exam Scanning Service
• AV Hotline for classroom Audio-Visual help.  Press #1 at USNH Help Central:
  • Keene State College: (603) 358-2525, press #1 ​​​​​​
  • Plymouth State University: (603) 535-2525, press #1 
  • UNH/USNH: (603) 862-2525, press #1
• Request portable AV technology be delivered (e.g.  Owl Unit)  for your classroom:  Request form
• Teaching and Learning Technologies Training Resources
• Knowledge Base for self help articles on UNH Teaching and Learning Technologies systems and services
• 24/7 Phone, Web, and Online ET&S/TLT Support via the Technology Help Desk and USNH Help Central:
  • Keene State College: (603) 358-2525 
  • Plymouth State University: (603) 535-2525 
  • UNH/USNH: (603) 862-2525

Need additional help?

Visit the Technology Help Desk Support page to locate your local campus contact information or to submit an online technology support request.  For password issues you must call or visit the Help Desk in person.