Starting July 1st, 2025 USNH has ended its institutional support of Zoom.  This article reviews where to go for Zoom and further support post our transition to Microsoft Teams Meetings as our primary video conferencing software.

This article details steps for moving your Microsoft Forms to a Microsoft Group.

This article explains how to add, edit and delete hotspots in your recordings.

This article will explain the process for requesting access to streaming media files from another user.

This article explains the process for requesting access to course content.   Instructions include how to request access when a user is no longer employed by the university and/or other scenarios when the course is open or closed.

Learn about the Home Page and Navigation when using the Salesforce Lightning User Interface.

For after July 1st 2025, this article also covers what to do once all accounts have been unlinked to be able to maintain account that will be associated with your previous USNH account or create a new account. This will allow you to continue on with a Zoom account and is especially useful for those intending to purchase Zoom

This article will outline information regarding using the Chat Feature within a Teams Meeting. This includes settings and best practices.

If you're having issues loading Teams Meetings and can't load, this issue occurs if you use the Trusted Sites feature in your browser and you don't add the URLs for Microsoft Teams to the list of sites that your browser should trust.

Windows Hello is a multi-factor authentication option for domain-joined workstations using Microsoft Windows 10 and 11. It enables a strong and secure authentication method that turns the user’s PC into one of their log-in factors, binding a device-specific login to the user’s local account. Windows Hello will be enabled for individual-use USNH-managed Windows computers during Summer 2025.

Windows Hello is a multi-factor authentication option for domain-joined workstations using Microsoft Windows 10 and 11. It enables a strong and secure authentication method that turns the user’s PC into one of their log-in factors, binding a device-specific login to the user’s local account. Windows Hello will be enabled for individual-use USNH-managed Windows computers during Summer 2025.

This is a short article on issues you might face when using the Teams Meetings or Teams Classes LTIs.

This article provides instructions on how to leave a chat in Microsoft Teams, as well as how to hide or mute a chat session.

his article outlines some common troubleshooting items to consider when using breakout rooms in Teams Meetings

This article provides some basics on how to use Teams Meetings for teaching.