Task: The Teaching and Learning Technologies (TLT), Learning Design and Technology (LDT) team offers Support and Training using a variety of methods for a number of on campus applications (listed below).
Instructions:
Campuses:
- LDT Team members assist and service each of the USNH institutions.
Services Offered:
Learning Design and Technology offers a variety of services to best meet the needs of our users. We can provide support and training in the following manners:
- 1:1
- In Classroom
- For groups from 2 to 300+
- Face to Face
- Zoom
- Consultative
- Virtual Office Hours sessions: are scheduled on a weekly basis. These sessions allow users to simply "walk-in" at anytime during the scheduled times. These sessions are held virtually via Zoom. Users do not need to be there right at the start if their schedules don't allow. Simply pop-in, meet with a subject matter expert and get your questions answered. A full list of sessions, dates and times can be found on the: Teaching & Learning Technologies Training calendar
- Training Sessions: can be requested using the AT Training Calendar or simply register for an upcoming scheduled session. These are structured sessions where a trainer will cover specific content with the class. Users attending these sessions are expected to be present at the start time. The trainer will always leave time at the end of class for questions and answers.
- Self-Help: Learning Design and Technology maintains several options for users to attain information or get help. Users can visit the UNH Knowledge Base, articles allow for on-demand self help. Many of the knowledge base articles have embedded videos or follow the steps provided in the article itself. We welcome any and all feedback. Many of the Teaching and Learning Technology applications can be found under the category Learning Tools and Services.
- Product Support: See the list below of applications the team is responsible. The team will be able to assist with User related questions such as "How To" and provides consultative pedagogical approaches to using these applications in teaching.
Applications
The following is a list of applications AT Learning Design and Technology supports:
- myCourses (Canvas)
- TurnItIn - (plagiarism detection software)
- Respondus - Lock down browser
- Kaltura
- iClicker
- EAB: Navigate (myWildcat Success)
- Microsoft Teams Meetings
- myPortal
- Directed Communication (Salesforce Marketing Cloud)
- Blue-Teaching Evaluations
- myElements
- UNH TV Digital Signs
- Zoom
We would be happy to come to your next departmental meeting to introduce our services or offer a training. Let us know how we can help.
Need additional help?
For additional training, please visit the TLT training calendar, request a session here, or contact the Technology Help Desk on your local campus.