Adobe Creative Cloud: Installing on a USNH-Managed Computer

Summary

This article has instructions for how to download and install Adobe Creative Cloud desktop apps on a USNH-issued computer. These instructions are for faculty or staff currently approved for the Creative Cloud License. 

Faculty or staff with academic or business need may have their supervisor request an Adobe Creative Cloud license through the AMS: Accounts Management System . See How do faculty/staff request a full Creative Cloud license? for more information.

Note:

  • Adobe Creative Cloud desktop applications are installed on computers in the computer labs on campus for any USNH student, faculty, or staff member to use.  
  • Adobe Express Premium  offers a portable, user-friendly, template-driven experience for quick content creation, making it ideal for most users and teams with or without design expertise and is available to all USNH students, faculty, and staff.

 

How-To

Installing Adobe desktop apps from the Creative Cloud Suite is a two-part process:

  • Part 1:  Access and sign into the Adobe Creative Cloud Suite through the software management area on your USNH-issued computer.
  • Part 2:  Download and install the specific Adobe desktop apps that you want to use.  You can go through these steps again at a later date if you find that you want to use an app that you have not yet installed on your USNH computer.

 

Part 1: To access Adobe Creative Cloud Suite on a USNH-issued Windows or Mac computer

 

To Begin

Windows Computer

Click the start menu and search for Company Portal. It will open to the Applications tab please be aware it may take a few moments for available applications to appear. 

Company Portal

 

MAC Computer

Use Finder to search for Self Service

 

Instructions

Step 1 - In either Company Portal (Windows) or Self Service (Mac), locate the Adobe Creative Cloud application and, click INSTALL. 

  • If you see “Reinstall” here, you already have the application, you can follow the reactivation instructions here: Reactivating an Adobe License.

Step 2 - Once the program has installed (this may take up to 15 minutes) open the Adobe Creative Cloud application. At the Adobe login screen, enter your campus email address, usually of the form firstname.lastname@campus.edu (e.g. Jill.Doe@keene.edu, Jane.Doe@plymouth.edu, Jim.Doe@unh.edu, etc.).

 

Step 3 - Select Company or School Account if requested

 

Step 4 - At the Sign in Screen, enter your username@usnh.edu (fully qualified username), like jbd2519@usnh.edu and click "Next".

 

Step 5 - On the Password screen enter your USNH Password and click "Sign in", then verify your sign-in with multifactor authentication if required.

 

Outcome

You have authenticated into the Adobe Creative Cloud Suite on your USNH-issued computer.

After a moment, you will see the Adobe Applications screen with available applications.

Back to top

 

Part 2:  To download and install the specific Adobe creative cloud desktop apps that you need.

Note: Adobe applications can consume considerable computing resources. We recommend you install only those Adobe applications you require for daily work.

Instructions

Shortly after completing Part 1, you will see the Adobe Applications screen with available applications.

To Install a new app, click the Install button.

 

To Open an already downloaded app, click the Open button.

 

Outcome

You have downloaded and installed the Adobe applications you need.  To use the app you have installed, find the particular app icon on your computer and double click to open the app.

Back to top

 

Further Readings

Adobe Transition: Frequently Asked Questions (FAQ)

Adobe Applications: Reactivating an Adobe License

Adobe Creative Cloud: Installing on a Personal Computer

Adobe Creative Cloud: Resources - at USNH

Computer Labs - Knowledge articles about campus computer labs

AMS: Accounts Management System  

 

From Adobe

Adobe Express Premium - available to all USNH students, faculty, and staff

Adobe Creative Cloud System Requirements  

Adobe Help Center - helpx.adobe.com  

 

Need additional help?

To submit a support request, please fill out the Computer and Device Support request form with as much detail as possible, or contact the Technology Help Desk team on your local campus. For password issues you must call or visit the Help Desk in person.

 

We do our best to link to only the best external sites, but we cannot be held responsible for the quality or accuracy of such websites.

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