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- Knowledge Base
- Technology
- Email & Communication
- Directed Communications (SFMC)
This article will discuss uploading an Ad-Hoc list that contains User Defined fields. Once uploaded to the Salesforce Marketing Cloud (SFMC) the user will have the ability to embed fields that would allow the system to insert information contained within the ad-hoc list. This could include but not limited to, Class Names, Dollar Figures, Locations and/or Events.
- Knowledge Base
- Technology
- Email & Communication
- Directed Communications (SFMC)
This article will walk users through the process of taking a list they have generated from another system and uploading it to Salesforce Marketing Cloud (SFMC).
- Knowledge Base
- Technology
- Email & Communication
- Directed Communications (SFMC)
This article will outline the process of logging into the Salesforce Marketing Cloud (SFMC) email communication application
- Knowledge Base
- Technology
- Data, Reporting, & Project Management
- Tableau Server
The same file types that are supported by Excel, Text, and JSON connectors are accessible via the OneDrive and SharePoint Online connector. This article has instructions for how to add embedded credentials to Tableau server for publishing OneDrive and SharePoint connected data sources.
- Knowledge Base
- Technology
- Data, Reporting, & Project Management
- Tableau Server
Desktop users can access flat files stored in SharePoint or OneDrive folders. The same file types that are supported by Excel, Text, and JSON connectors are accessible via the OneDrive and SharePoint Online connector. This article has instructions for how to make the connection to SharePoint or OneDrive and set up the data source from Tableau Desktop.
- Knowledge Base
- Technology
- Email & Communication
- Email (Outlook)
- Email Security
This article provides instructions on how to confirm that the Safe Links protection feature is enabled and includes an overview of the Safe Links feature. Safe Links protection URLs begin with nam12.safelinks.protection.outlook.com . There are several ways to tell if the links in an email message are protected by Safe Links or not.
- Knowledge Base
- Technology
- Email & Communication
- Email (Outlook)
- Email Security
This article provides instructions on how to view your quarantined email and includes an overview of the quarantine process.
- Knowledge Base
- Technology
- Learning Tools & Services
- EAB Navigate360
- EAB Navigate360 – Faculty/Advisors
This article describes the EAB Case management PILOT workflow for students marked "At-Risk" from a progress report within CHHS or CEPS
- Knowledge Base
- Technology
- Learning Tools & Services
- EAB Navigate360
- EAB Navigate360 – Faculty/Advisors
This article will walk users through the process of syncing their Outlook calendar with Navigate to ensure availability is accurate.
- Knowledge Base
- Technology
- Data, Reporting, & Project Management
- Tableau Server
This article provides instructions for Tableau Developers to create a Data Extract with Tableau Desktop. Additionally, it describes some of the benefits of using Tableau Data Extracts.
- Knowledge Base
- Technology
- Learning Tools & Services
- Learning Design and Technology
Teaching strategies and technology tools available to use during an academic disruption.
- Knowledge Base
- Technology
- Software & Applications
- Microsoft Teams
- Web Conferencing (Teams Meetings)
This article discusses creating persistent meeting links for Teams Meetings.
- Knowledge Base
- Technology
- Learning Tools & Services
- Learning Design and Technology
This article reviews recent releases and updates for the applications Academic Technology Support and Training supports.
- Knowledge Base
- Technology
- Learning Tools & Services
- Course Feedback (Blue)
This article will outline many of the new User Interface (UI) changes that are in Blue 9 from Blue 8. USNH has recently updated out application and you will notice changes to the UI.
- Knowledge Base
- Technology
- Software & Applications
- Microsoft Teams
- Web Conferencing (Teams Meetings)
For after July 1st, this article also covers what to do once all accounts have been unlinked to be able to maintain account that will be associated with your previous USNH account or create a new account. This will allow you to continue on with a Zoom account and is especially useful for those intending to purchase Zoom