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- Kaltura
Kaltura's search filters make it easier to locate specific media within My Media library. Whether you're looking for recently uploaded videos, content that has received a high number of views, or media created during a specific timeframe, filters can help narrow your results quickly.
This article focuses on the Date Filters and Plays Filters, which are particularly useful for content management and reporting.
- Knowledge Base
- Technology
- Learning Tools & Services
- Kaltura
This article outlines the new data retention guidelines for Kaltura beginning October 19, 2026.
- Knowledge Base
- Technology
- Wi-Fi & Network
- Wireless Network
This article has instructions for eduroam access on USNH campuses for visitors from participating eduroam institutions and for USNH community members visiting other eduroam institutions.
- Knowledge Base
- Technology
- Wi-Fi & Network
- Wireless Network
This article provides information on connecting to the USNH eduroam wireless network on an Android Device with the workaround using "unh.edu" as the domain option.
- Knowledge Base
- Technology
- Wi-Fi & Network
- Wireless Network
This article provides information on connecting to the USNH wireless network eduroam on a Chromebook.
- Knowledge Base
- Technology
- Learning Tools & Services
- Canvas (myCourses)
- Canvas (myCourses) - Faculty
This article describes the Student View feature in Canvas, including known issues as well as linking to pertinent Canvas by Canvas Guides articles.
- Knowledge Base
- Technology
- Wi-Fi & Network
- VPN
This article contains instructions for how to configure the GlobalProtect VPN client from PaloAlto networks on a mobile device. It includes instructions for both iOS and Android operating systems.
Audience: Students, Faculty, Staff, or other USNH account holders who need to configure the USNH VPN on a mobile device.
- Knowledge Base
- Technology
- Learning Tools & Services
- Kaltura
This article describes how to delete Kaltura content.
- Knowledge Base
- Technology
- Software & Applications
- Microsoft Office
This article provides instructions on how to create Word documents using Office Online.
- Knowledge Base
- Technology
- Software & Applications
- Microsoft Office
This article provides instructions on how to connect to Microsoft Office if your connection fails. Try these steps before contacting the IT Help Desk.
- Knowledge Base
- Technology
- Software & Applications
- Microsoft Office
This article contains frequently asked questions about Office 365. USNH has negotiated an agreement with Microsoft to provide all active UNH students, faculty, and staff with an Office 365 subscription. This includes Emeritus as well as sponsored users with an AD account.
- Knowledge Base
- Technology
- Software & Applications
- Microsoft Office
This article provides instructions on how to activate/re-activate Microsoft 365 ProPlus and suggest additional troubleshooting steps for activation issues.
- Knowledge Base
- Technology
- Software & Applications
- Microsoft 365 (M365)
- Microsoft Licensing
This article provides instructions on how to uninstall Microsoft Office applications from both the Windows and Mac operating systems.
- Knowledge Base
- Technology
- Software & Applications
- Microsoft 365 (M365)
- Microsoft Licensing
This article explains how to run the license removal tool, removing all corrupted Office for Mac license files. This allows you to not only view, but to edit and save documents.
- Knowledge Base
- Technology
- Software & Applications
- Microsoft 365 (M365)
- Microsoft Licensing
This article provides instructions on how to determine which version of office you have installed in both the Windows and MAC operating systems.