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- Knowledge Base
- Technology
- AI, Websites, & Digital Tools
- myPortal
This article explains how users can manage their myPortal Account Settings (general, privacy and notifications)
- Knowledge Base
- Technology
- AI, Websites, & Digital Tools
- myPortal
This article will get a user started on using the mobile application for myPortal.
- Knowledge Base
- Technology
- AI, Websites, & Digital Tools
- myPortal
Users will understand how to customize their myPortal Tools. Adding quick links to resources that are helpful to them.
- Knowledge Base
- Technology
- Learning Tools & Services
- EAB Navigate360
- EAB Navigate360 – Faculty/Advisors
How to setup Navigate for students to pre-schedule office hour appointments in person or virtually.
- Knowledge Base
- Technology
- Learning Tools & Services
- EAB Navigate360
- EAB Navigate360 – Faculty/Advisors
This article will cover using the History Tab to access past notes and report details for a student in Navigate.
- Knowledge Base
- Technology
- Learning Tools & Services
- EAB Navigate360
- EAB Navigate360 – Faculty/Advisors
This article will highlight the features and information available for viewing under the Upcoming Appointments tab on the Advisor home page.
- Knowledge Base
- Technology
- Learning Tools & Services
- EAB Navigate360
- EAB Navigate360 – Faculty/Advisors
Navigate now has the ability to include a URL/Phone number for the meeting, assisting in a virtual environment.
- Knowledge Base
- Technology
- Learning Tools & Services
- EAB Navigate360
- EAB Navigate360 – Faculty/Advisors
This article will cover the process of cancelling a campaign that has been created and sent to students. This can be a multi-step process if students registered or a session related to the campaign before it was deleted. If there are existing sessions with students for the campaign, the user will need to not only delete the campaign but also manually remove said appoints from their calendar.
- Knowledge Base
- Technology
- Learning Tools & Services
- EAB Navigate360
- EAB Navigate360 – Faculty/Advisors
Notes are a great way to attach commentary in addition to Advising Summaries to your students profile pages and keep track of any information about that student that may be outside of an advising appointment. Notes and Advising Reports are currently the only method of attaching a file to a student's profile. Most commonly you can file a note from your Home tab or via the Search tab.
- Knowledge Base
- Technology
- Learning Tools & Services
- Course Feedback (Blue)
This article will outline many of the User Interface (UI) features in Blue.
- Knowledge Base
- Technology
- Software & Applications
- Microsoft Teams
- Web Conferencing (Teams Meetings)
Starting July 1st, 2025 USNH has ended its institutional support of Zoom. This article reviews where to go for Zoom and further support post our transition to Microsoft Teams Meetings as our primary video conferencing software.
- Knowledge Base
- Technology
- Software & Applications
- Microsoft Teams
- Web Conferencing (Teams Meetings)
For after July 1st 2025, this article also covers what to do once all accounts have been unlinked to be able to maintain account that will be associated with your previous USNH account or create a new account. This will allow you to continue on with a Zoom account and is especially useful for those intending to purchase Zoom
- Knowledge Base
- Technology
- Software & Applications
- Microsoft Teams
- Web Conferencing (Teams Meetings)
This article provides instructions on how to turn captions on and off in a Teams Meeting. It also includes information on the purpose and functionality of captions.
- Knowledge Base
- Technology
- Email & Communication
- Email (Outlook)
This article describes how to send an email from a Proxy Address in Microsoft 365.
- Knowledge Base
- Technology
- Email & Communication
- Email (Outlook)
This article explains how to set your default email response in the Outlook Web App to reply only to the sender of the original email (Reply), or to everyone listed in the To and Cc fields (Reply all). Your selected default setting appears on the top of the drop-down response menu in the email message window.