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This article explains how users can manage their myPortal Account Settings (general, privacy and notifications)
This article will get a user started on using the mobile application for myPortal.
Users will understand how to customize their myPortal Tools. Adding quick links to resources that are helpful to them.
How to setup Navigate for students to pre-schedule office hour appointments in person or virtually.
This article will cover using the History Tab to access past notes and report details for a student in Navigate.
This article will highlight the features and information available for viewing under the Upcoming Appointments tab on the Advisor home page.
Navigate now has the ability to include a URL/Phone number for the meeting, assisting in a virtual environment.
This article will cover the process of cancelling a campaign that has been created and sent to students. This can be a multi-step process if students registered or a session related to the campaign before it was deleted. If there are existing sessions with students for the campaign, the user will need to not only delete the campaign but also manually remove said appoints from their calendar.
Notes are a great way to attach commentary in addition to Advising Summaries to your students profile pages and keep track of any information about that student that may be outside of an advising appointment. Notes and Advising Reports are currently the only method of attaching a file to a student's profile. Most commonly you can file a note from your Home tab or via the Search tab.
This article will outline many of the User Interface (UI) features in Blue.
Starting July 1st, 2025 USNH has ended its institutional support of Zoom.  This article reviews where to go for Zoom and further support post our transition to Microsoft Teams Meetings as our primary video conferencing software.
For after July 1st 2025, this article also covers what to do once all accounts have been unlinked to be able to maintain account that will be associated with your previous USNH account or create a new account. This will allow you to continue on with a Zoom account and is especially useful for those intending to purchase Zoom
This article provides instructions on how to turn captions on and off in a Teams Meeting. It also includes information on the purpose and functionality of captions.
This article describes how to send an email from a Proxy Address in Microsoft 365.
This article explains how to set your default email response in the Outlook Web App to reply only to the sender of the original email (Reply), or to everyone listed in the To and Cc fields (Reply all). Your selected default setting appears on the top of the drop-down response menu in the email message window.