Canvas: Student Quiz Taking Best Practices


Best Practices for preparing for and taking a myCourses (Canvas) online quiz.


To help reduce stress it is a Best Practice to be prepared before and while taking an online exam. Instructions below list steps you can take to prepare for and troubleshoot issues that may occur while taking an online exam.

Before taking the online quiz, make sure your computer is connected to a power supply. Also navigate through the quiz using the quiz navigation and not your browsers forward and backward buttons as they can create issues.

Best Practices for Preparing to Take an Online Quiz:

  1. If outside of class, make sure to have a comfortable, quiet place where you will not be disturbed.
  2. Make sure your computer is connected to power, or fully charged.
  3. Make sure you have the time, energy and focus to complete the quiz during the allotted time restrictions.

Best Practices while Taking an Online Quiz:

  1. Carefully read and follow your instructor’s quiz instructions.
  2. Questions may be presented one at a time, or all at once.
  3. Be aware of the time limit you have to complete the quiz.  You can view the due date for the quiz. In the sidebar, the quiz due date refers to the autosubmit date, which can be a specified Until date or the last day of the course. This is not the due date set for when the quiz will be marked late.
  4. You'll also see a timer showing your progress on the quiz. For untimed quizzes, the quiz shows as the elapsed time. If you are taking a timed quiz, the timer shows the running time and counts down until time expires. If problems occur reach out to your professor and/or the Help Desk with a detailed description of the issue.

Canvas Quizzes and Auto Save:

As long as you are connected to the internet your essay answer will be saved when you advance to the next question, for both Classic and New Quizzes. So, if your Internet connection drops out, or your computer crashes you can go back into the quiz and review/edit your answers and complete the quiz. But beware, if you are taking a timed quiz the clock will continue to run during your interruption and will automatically end at the allotted time.

Respondus LockDown Browser:

If your instructor is using Respondus LockDown Browser for the quiz, be make sure to check with the instructor about which quiz type is being used. (Classic Quiz or New Quizzes).This does affect how to access the Respondus LockDown Broswer.  See the link to the Respondus LockDown Browser Kb article.

Canvas quizzes are slowly being migrated from "Classic Quizzes" to "New Quizzes".  This is seem-less for students, but it does change how the student adds the Respondus Lockdown browser.  

If technical problems occur during the quiz please reach out to your professor and the Help Desk with a detailed description of the issue.

Need additional help?

Please fill out this Canvas webform with as much detail as possible, or contact the ET&S Help Desk team on your local campus.

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Article ID: 3213
Mon 12/21/20 3:47 PM
Wed 6/5/24 2:36 PM
Applicable Institution(s):
Keene State College (KSC)
Plymouth State University (PSU)
University of New Hampshire (UNH)