EAB Navigate360: Message Content Creator with AI

Summary

Message Content Creator is a feature for partners with Navigate360 AI Capabilities. It allows users to enhance email and text message content in Navigate360. For example, it works with Send a Message actions as well as when creating any sort of content (e.g. nudges, welcome messages, success messages) for a campaign.

How-To

Task: Using Message AI to help enhance your messaging to students

If a user wants to auto-enhance an existing message, they can select Enhance with no other options selected. When more help is needed for creating a message, users can now enter a prompt and select options from the Tone and Message Length fields to further customize their request.

Instructions

  1. Once the user makes their selections, they click Enhance. A Preview window opens. If the user had written a message before this, it appears in the Original Message pane, with the AI-enhanced message in the Enhanced Message pane.
  2. In addition, when updating the prompt, there is a Version History ability that lets users view previous versions of the message.
  3. If the user is satisfied with the enhanced message, they can click Use Enhanced. If not, they can select Keep Original.
  4. From the Preview Enhanced Message window, the user can make several updates. First, they can change the Prompt and click Regenerate.
  5. In addition, when updating the prompt, there is a Version History ability that lets users view previous versions of the message.

Tone Definitions

Outcome

Users will be able to use the AI assistant when creating communications to students.

Need additional help?

Please fill out the EAB (Navigate) web form with as much information as possible, or contact the Technology Help Desk on your local campus.

For additional Training visit the TLT Docs & Training site.