Articles (69)

Pinned Article EAB Navigate360: An Overview

This article contains a brief overview of Navigate with links to important articles for help with the application.

Pinned Article EAB Navigate360: Navigating the Home Page

This article is intended for Advisors and describes what features to expect when logging in to Navigate. Navigate is an enterprise-level technology that links administrators, advisors, deans, faculty, other staff and students in a coordinated care network designed to help schools proactively manage student success and deliver a return on education.

Pinned Article EAB Navigate360: Setting Availability

This article will demonstrate how an advisor would set their availability within the Navigate application.

Pinned Article EAB Navigate360: Setting Up Faculty Office Hours

How to setup Navigate for students to pre-schedule office hour appointments in person or virtually.

Pinned Article EAB Navigate360: Step by Step Getting Started with Navigate as a Faculty Advisor

This article was created to provide an easy step by step process for facultyadvisors to start using the application in 4 easy steps.

Pinned Article EAB Navigate360: Step by Step Getting Started with Navigate as an advisor

This article was created to provide an easy step by step process for advisors to start using the application in 4 easy steps.

EAB Navigate360 - Conversations Overview

The Conversations page allows you to track messages you have sent to students and staff via Navigate360. It also allows you to open messages and take action/send replies on certain non-automated messages.

EAB Navigate360: Adding Notes to a Student Record

Notes are a great way to attach commentary in addition to Advising Summaries to your students profile pages and keep track of any information about that student that may be outside of an advising appointment. Notes and Advising Reports are currently the only method of attaching a file to a student's profile. Most commonly you can file a note from your Home tab or via the Search tab.

EAB Navigate360: Advisor - Upcoming Appointments

This article will highlight the features and information available for viewing under the Upcoming Appointments tab on the Advisor home page.

EAB Navigate360: Advisor- My Assigned Students

This article will highlight the features and information that are included when viewing the Students tab in the Navigate application.

EAB Navigate360: Alerts

Alerts are a way to draw attention to a student. Alerts can be positive or negative in nature. Alert reasons are customized by your institution. Learn how to issue alerts as well as report on students with issued alerts.

EAB Navigate360: Automated Actions

Automated Actions allow staff with the appropriate permissions to regularly take certain actions on students matching criteria from a Saved Search. Automations can be used to send messages to students.

EAB Navigate360: Calendar Sync FAQ

This article will cover the Frequently Asked Questions with syncing your Outlook calendar with Navigate.

EAB Navigate360: Calendar sync with Outlook

This article will walk users through the process of syncing their Outlook calendar with Navigate to ensure availability is accurate.

EAB Navigate360: Clickable URL/Phone Number in Appointment Details

Navigate now has the ability to include a URL/Phone number for the meeting, assisting in a virtual environment.

EAB Navigate360: Content Templates

Content Templates give users the ability to create a library of reusable templates that can be saved or shared. This helps users who have frequent types of messages, such as appointment instructions, to send communications to students more quickly without any glitches or errors caused by copying and pasting a template from another source.

EAB Navigate360: Continuous Progress Reporting (ad-hoc)

EAB Navigate provides the ability for Faculty to generate a Progress Report for a student outside the window of an active Progress Report Campaign. This provides Faculty with the ability to report on students anytime that may be "at risk".

EAB Navigate360: Creating an Appointment Summary (Appointment Report)

This article will focus on the process for marking an appointment as complete and adding details to a Report once the advisor has met with the student and conducted the advising session.

EAB Navigate360: Creating Appointment Campaigns

This article will describe what to consider when creating a campaign as well as instructions on how to create a campaign.

EAB Navigate360: Editing a Campaign

The article will discuss editing a campaign such as adding students, adjusting times or capturing a link to send directly to students.

EAB Navigate360: Editing a Scheduled Appointment

This article will focus on editing appointment details after it has been created. This may include changing a location, changing an advisor or time slot.

EAB Navigate360: Email Campaigns

What & Who: Email Campaigns let staff reach out to specific student populations on specified dates and encourage them to take certain actions. Conditions: In order for Email Campaigns to work successfully, you must have ability to create Email Campaigns. You will also need to have access to Advanced Search to create a list of students for your campaign.

EAB Navigate360: Email Signature

Users sending communications using the system have the ability to set up an email signature that would be automatically inserted into a communication when sent from the system. This article will walk users through the process of setting up their Email Signature.

EAB Navigate360: Enrollment Campaigns

Enrollment campaigns are intended to be used by staff for outreach that helps enroll more students on time. Enrollment Campaigns allow staff to identify students that have not yet enrolled in an upcoming term, send those students a personalized message, track click to open rate, and track if those students are enrolled in the upcoming term.

EAB Navigate360: Enrollment Census Campaigns

The Enrollment Census campaign will provide information about which students attended class and the date of their last attendance. The information collected here can be very helpful as Administrators seek to compile and quantify your institution’s attendance at the end of a semester or school year. If you have created a progress report campaign before, this process is very similar.

EAB Navigate360: Finding a Student's Progress Report

This article will provide information to faculty and advisors on how to access a completed progress report within Navigate to confirm a student's performance and any reasons or comments provided by the instructor. EAB Navigate will be the application where Early Alert Progress Reports originate. These will take place approximately weeks 5 to 8 of the term.

EAB Navigate360: Identifying Students with Below Average Progress Report

This article will discuss identifying students that have an Alert and associated Tag on their profile based on being identified from a Progress Report(s) at both UNH and PSU.

EAB Navigate360: Merge Tags for Messaging

In the EAB Navigate Release 21.2.8 users now have the ability to use merge tags within email messages being sent from Navigate.

EAB Navigate360: Messaging Campaigns

Messaging Campaigns allow your institution to email or text a group of students on specified dates about things they need to do or activities they need to attend. This type of campaign has no objective, unlike Appointment or Enrollment Campaigns,

EAB Navigate360: Quick Search

This article will cover the functionality of the quick search component within Navigate.

EAB Navigate360: Referrals

Referrals are a way to draw attention to a student. Referrals can be positive or negative in nature. Referral reasons are customized by your institution. Learn how to issue alerts/Referrals as well as report on students with issued alerts/referrals.

EAB Navigate360: Report FAQ

This article will provide a list of Frequently Asked Questions about reports.

EAB Navigate360: Reports - Scheduling a Report

EAB Navigate users have the ability to schedule reports to be run on a frequency determined by the user.

EAB Navigate360: Reports (Summaries) Vs. Notes

This article will discuss the differences between adding information into the system as a Note or an Appointment Summary (Report).

EAB Navigate360: Reports and Report Actions

This article will provide step by step instructions on how to generate reports within Navigate and some of the actions a user can perform once a report has been generated.

EAB Navigate360: Running Standard V3 Reports

There are several standard V3 reports that users can run by customizing their search parameters. To save a report for future use, click save from the report results.

EAB Navigate360: Sending Emails or Text Messages to Students

This article will cover the process of sending an Email or Text communication to your advisees through the Navigate application.

EAB Navigate360: Student Lists

This article cover the process of creating and modifying a Student List of specific students. When students are added to a watch list they remain on that student list until a user removed them manually. Unlike a Search where a student would naturally appear and disappear from a search based on whether the search criteria was met, with a Student List a student remains until removed.

EAB Navigate360: Student Profile

This article will cover the different areas of the student profile and define the information contained within.

EAB Navigate360: Submitting a Progress Report

Progress Reports will be generated from Navigate somewhere around the 5-8 week mark of a semester. These reports will allow faculty to flag students that are below average for that specific class which will in-turn create an Alert and a Report for that student. The Student's Success Team will then coordinate appropriate follow-up with the student.

EAB Navigate360: Tags

This article will cover adding a Tag to a student for easy searching, filtering and grouping.

EAB Navigate360: Target Hours

Target hours allow users to set a limit to the number of hours they are available for appointments in a given week. Once those hours are scheduled, the advisor will no longer be available for advisees in the given week.

EAB Navigate360: V3 Reports

In release 23.2.0.0 release of EAB Navigate, version 3 of reports was released. The V3 Navigate Reports now appear when users select the Reporting icon. However, users can still access the legacy reports until they are sunset. The date for the legacy reports sunset will be announced in the future. These reports include versions of all existing legacy reports.

UNH EAB Navigate360: Case Management Process and Workflow

This article describes the EAB Case management PILOT workflow for students marked "At-Risk" from a progress report within CHHS or CEPS

UNH EAB Navigate360: Imported Information from Wildcat Advising

This article discusses the information that was imported from the past advising software Wildcat Advising, and where they reside within Navigate.

EAB Navigate360: Adding Details (Notes) to a Student without an Appointment

This article will cover the steps to add Summary Details to an appointment that was not scheduled using Navigate.

EAB Navigate360: Dashboard

The Dashboard is designed to help you be more productive and strategic when managing your unique student caseload. The first released version gives you an at-a-glance, actionable information about students who are assigned to you and an overview of ongoing or recent activity. Dashboard was added to Navigate on April 30, 2021.

EAB Navigate360: Reports

This article will discuss the newly revamped reports area within the application. Recently the vendor redesigned reports in the application and went from 49 report to 16 without losing any functionality.

EAB Navigate360: Setting User Preferences

Users have the ability to set their default term and landing page when logging into the application.

EAB Navigate360: Data Discrepancies

This article will outline the steps to take in the event the user notices incorrect or inconsistent data within Navigate.

EAB Navigate360: FAQ

This article will cover Frequently Asked Questions and some troubleshooting tips that when a student is unable to make an appointment with their advisor through the Navigate software.

EAB Navigate360: Importing Students to a Student List

Navigate users may need to create a list of students for a Student list from an external source. The application allows users to import a list of student IDs from a .csv file directly to an existing or new watch list.

EAB Navigate360: Kiosk Mode

This article will talk about the use and functionality of the Kiosk mode within Navigate. Kiosk Mode allows advising centers to incorporate a check in option for students to either enter in their Student ID or swipe their Student ID to check them into a center or event.

EAB Navigate360: Reporting on Check-ins from Kiosk

This article will cover reporting on attendance that was captured using the Kiosk mode within Navigate.

EAB Navigate360: Saving Advanced Searches

This article will discuss saving advanced search criteria that you can use over and over again.

EAB Navigate360: Schedule an Academic Advising Appointment (Advisor -> Student)

This article will outline the steps an advisor would provide to students in order for the students to walk through the process of scheduling an advising appointment using Navigate.

EAB Navigate360: Using the History Tab to Access Student Appointment Reports & Notes

This article will cover using the History Tab to access past notes and report details for a student in Navigate.

EAB Navigate360: Activity Analytics

Learn how to access and navigate the Activity Analytics reports within EAB

EAB Navigate360: Advanced Search & Filters

This article will focus on using the Advanced Search functionality within Navigate and using the filters to find the specific information the user requires.

EAB Navigate360: Analytics - Student Information Reports

Look at information from the EAB system regarding student populations in specific Tags and Categories

EAB Navigate360: Appointment Center - An Overview

The article will highlight the features of Appointment Center including where to find it and what it is used for. The Appointment Center is typically used by advising teams on campus who would use queue based appointments like Drop-ins.

EAB Navigate360: Appointment Center - Drop-in appointments

This article will describe how to manage drop-in appointments in the Appointment Center.

EAB Navigate360: Appointment Center - Scheduled appointments

This article will describe how to manage scheduled appointments in the Appointment Center.

EAB Navigate360: Appointment Center - Scheduling Grid

This article describes how to use the Navigate Scheduling Grid in the Appointment Center.

EAB Navigate360: Cancelling Campaigns

This article will cover the process of cancelling a campaign that has been created and sent to students. This can be a multi-step process if students registered or a session related to the campaign before it was deleted. If there are existing sessions with students for the campaign, the user will need to not only delete the campaign but also manually remove said appoints from their calendar.

EAB Navigate360: Creating Saved Searches for Undergraduate and Graduate Students

For advisors who are responsible for advising both undergraduate and graduate students can create saved searches to pull these lists in EAB Navigate with a single click. Saved Searches are dynamic, so they will automatically update when a student is assigned to that advisor.

EAB Navigate360: Differences Between Navigate & Degree Works

This article will outline the key differences between Navigate and DegreeWorks' applications.

EAB Navigate360: Population Health Analytics Overview

Understand basic functionality and navigation within the EAB Population Health Analytics area with this article.

EAB Navigate360: Students checking in On-line for an Appointment

Navigate allows students to check in on-line for appointments, this article will outline what happens for the Advisor, Faculty or other support team members when students check-in on-line.