Teams Meetings: Canvas LTI Browser Not Loading - Recommended Browsers

Summary

This is a short article on issues you might face when using the Teams Meetings or Teams Classes LTIs. 

Content

Recommended Browsers

For the Microsoft Teams Meetings LTI (Learning Tool Interoperability) or Microsoft Teams Classes LTI in Canvas we've had the most success using Google Chrome or Microsoft Edge. These are the browsers we would recommend at this time. If you experience loading issues for the LTIs and see the screen below despite multiple sign in attempts we would recommend trying these browsers. This should resolve the issue.

It is often a good idea to clear your cache and make sure you are logged in to Microsoft Teams if you are troubleshooting as well. 

Entry Screen for Teams Classes

 

Need additional help?

Visit the Technology Help Desk Support page to locate your local campus contact information or to submit an online technology support request. For password issues you must call or visit the Help Desk in person.  

 

 

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