ET&S Client Services (Helpdesk, Desktop Support & Learning Space Technologies) at Keene State College would like to outline some of the work that is scheduled to be completed over the summer. Faculty, staff, students, and campus visitors may experience some spaces changing in preparation for the Fall 2026 Semester.

This article details how to find, view, and copy email headers in Microsoft Outlook on the Web.

If you have accidentally deleted important items, such as mail, contacts or calendar items, then you may be able to recover them by using tools within Microsoft Outlook.

Show the From and BCC Fields in Outlook Desktop App so that you can send as another email alias.

Recover deleted items in Outlook on the Web (Exchange Online)

This article details how to add a new outlook profile in the Outlook Classic Desktop app for Windows. Profiles are not supported in New Outlook.

Instructions for how to get and manage an Office Add-in for Outlook Desktop App

This article details how to turn the focused inbox on or off and how to manage messages in the focused inbox in Microsoft Outlook on the Web.

This article details how to toggle the Focus Inbox on Outlook Desktop App for both Windows and MacOS users.

How to create and manage rules in the Outlook Desktop App for both Windows and MacOS.

Learn keyboard shortcuts, printing to PDF, sending links, cleaning up your inbox, and setting profile pictures in Outlook for both Windows and Apple MacOS.

The built-in Apple mail and calendar applications have problems with syncing meetings.