This Sample article shows what you will import if you use the "Task" Template in the "Section Templates" sub-section of the Templates drop down.

This Sample article shows what you will import if you use the "Summary" Template in the "Section Templates" sub-section of the Templates drop down.

This Sample article shows what you will import if you use the "Need Help - Web/Mobile/SharePoint Dev" Template in the "Section Templates" sub-section of the Templates drop down.

This Sample article shows what you will import if you use the "Need Help - SFMC Directed Comms" Template in the "Section Templates" sub-section of the Templates drop down.

This Sample article shows what you will import if you use the "Need Help - SF CRM" Template in the "Section Templates" sub-section of the Templates drop down.

This Sample article shows what you will import if you use the "Need Help - Generic" Template in the "Section Templates" sub-section of the Templates drop down.

This Sample article shows what you will import if you use the "Need Help - Desktop Support" Template in the "Section Templates" sub-section of the Templates drop down.

This Sample article shows what you will import if you use the "Further Readings" Template in the "Section Templates" sub-section of the Templates drop down.

Troubleshooting articles provide work arounds or troubleshooting steps for the end user, especially for issues where there are steps the end user can take on their own to improve their situation. This Sample article shows what you will import if you use the "Troubleshooting for End User" Template in the "ET&S Articles" section of the Templates drop down.

Informational articles provide an overview of a system or service, describing general functionality and available options. This Sample article shows what you will import if you use the "Informational Article" Template in the "ET&S Articles" section of the Templates drop down.

How-To articles provide steps for the user to accomplish a specific objective or task, focusing on one objective per article. This Sample article shows what you will import if you use the "How-To Article" Template in the "ET&S Articles" section of the Templates drop down.

FAQ articles provide a curated list of common questions about a customer-related service topic or product features with links to the corresponding answers to those questions. This Sample article shows what you will import if you use the "FAQ Article" Template in the "ET&S Articles" section of the Templates drop down.

This Sample article shows what you will import if you use the "Need Help - M365 Support" Template in the "Section Templates" sub-section of the Templates drop down.